Certified Medical Assistant- Pediatric Cardiology@ Douglasville

Wellstar•Smyrna, GA

About The Position

The Medical Assistant (MA) supports physicians and other healthcare professionals by performing clinical and administrative tasks that help ensure efficient patient care delivery. The MA works directly with patients and handles front- and back-office functions in a fast-paced medical setting, under the direction of the Nurse Supervisor and/or Practice/Office Manager. Responsibilities include collecting and recording vital signs and other relevant patient information, preparing patients for examinations, assisting with treatments, coordinating tests and follow-up care, and documenting treatment in the medical record. The MA anticipates patient needs and symptoms and responds appropriately, with patient safety and experience at the center of care. The role requires competency to serve patients of all ages. The MA provides relationship-based, patient-centered care tailored to population-specific characteristics and cultural diversity. The MA collaborates with patients, families, providers, nurses, and clinical staff; prepares rooms and equipment; carries out orders; responds to patient requests; and may support front-office tasks such as check-in, check-out, and scheduling. The role also includes participation in team meetings and quality improvement, ongoing competency and education, responsible use of supplies, and other assigned duties. The position is for the Pediatric Cardiology practice in Douglasville and works the day shift.

Requirements

High school diploma or GED.
Medical assisting education or certificate.
Upon hire, hold BLS, American Red Cross BLS, or BLS Instructor certification.
Upon hire, hold a medical assistant credential from an accepted organization: AAMA (CMA), AMT (RMA), NHA (CCMA), NCCT (NCMA), or NAHP (NRCMA).
Work quickly and efficiently to support patient comfort and satisfaction.
Ability to read, write, and speak English.
Basic computer skills.
Organization and attention to detail.
Ability to work as part of a team and maintain positive working relationships.

Nice To Haves

Experience in a physician practice setting.
At least one year of experience in the area or specialty for which the candidate is applying.

Responsibilities

Provide relationship-based, patient-centered care adapted to patients’ needs and cultural diversity.
Partner and communicate with patients and, when appropriate, their significant others or families to help keep patients at ease.
Prepare patients for visits with physicians and advanced practice providers.
Prepare rooms and equipment and assist physicians and advanced practice providers with patient treatment.
Carry out orders generated during office visits and respond to patient requests outside office visits.
Maintain patient safety at all times.
Support front-office operations as needed, including check-in, check-out, scheduling, and other non-clinical functions.
Provide care in accordance with recognized clinical practice guidelines and applicable laws, regulations, and organizational standards and policies.
Collaborate with providers, nurses, and clinical staff to support continuity and consistency of care.
Participate in daily huddles, staff meetings, workgroups, and committees, and contribute the medical assistant perspective.
Participate in quality improvement initiatives and promote teamwork and inclusion.
May serve as a preceptor for onboarding or training new team members, trainees, or students.
Complete initial and ongoing competency assessments, mandatory education, and population-specific education.
Identify opportunities to improve care delivery and suggest solutions; pursue relevant training or mentorship for professional growth.
Use supplies and medications efficiently, minimize waste, and alert supervisors or ordering staff when supplies are low.
May provide staffing coverage for absences, vacation, or leave.
Perform other assigned duties and comply with Wellstar policies, standards of work, and code of conduct.