Certified Medical Assistant

Children's Hospital of Philadelphia•Cobbs Creek, VA

23h•$21 - $26

About The Position

The Medical Assistant performs routine delegated clinical patient care duties in a health system medical practice, assisting medical and nursing staff with examination and treatment of patients and helping ensure the office runs smoothly. Tasks must be within the supervising physician’s scope of practice and consistent with the medical assistant’s education, training, and experience. The employee must be willing to rotate, if needed, to other Care Network sites within the designated cluster. The position is scheduled for 40 hours per week, primarily on day shifts from 8:00 a.m. to 4:30 p.m. EST, with one evening shift per week from 11:30 a.m. to 8:00 p.m. EST and one Saturday shift per month from 8:00 a.m. to 2:00 p.m. EST. Patient-facing employees or employees working in patient care buildings must receive an annual influenza vaccine as a condition of employment.

Requirements

High school diploma or GED.
Required medical assistant certification or registration, to be obtained within three months: CMA, RMA, NCMA, CCMA, CMAC, or NRCMA through one of the listed qualifying certifying organizations.
CPR certification issued by an organization requiring hands-on instructor-led psychomotor skills verification, such as the American Heart Association or Red Cross, within three months.
Knowledge of examination, diagnostic, and treatment room procedures.
Ability to maintain quality-control standards.
Ability to read, understand, and respond to detailed oral and written instructions.
Ability to react and communicate clearly, calmly, and effectively.
Working knowledge of sterile techniques and special procedures applicable to the work performed.
Working knowledge of procedures and techniques involved in administering routine and special patient treatments.
Working knowledge of sanitation, personal hygiene, and basic health and safety precautions for a clinic setting.
Working knowledge of infection-control procedures and safety precautions.
Ability to perform care according to age-specific competencies.
Knowledge of daily clinic preparation processes, including registration, scheduling, charge posting, and order entry.
Ability to document and communicate pertinent information.
Ability to establish and maintain effective working relationships with patients and clinic staff and work effectively in a team.
Willingness to rotate to other Care Network sites within the designated cluster if needed.
Ability to receive an annual influenza vaccine if working in patient care buildings or in a patient-facing role.

Nice To Haves

Technical diploma from a medical assistant program.
Experience in a medical office setting.
At least one year of work experience.

Responsibilities

Answer telephones using appropriate phone etiquette and greet patients using patient-centered care.
Update and file patient medical records using electronic and paper systems; schedule appointments, arrange laboratory services, and perform other administrative duties as directed.
Obtain and record physical measurements, including weight, height, and head circumference, and complete growth charts.
Document delegated medical history information, including allergies and reason for visit, and record vital signs and pain screens; notify a registered nurse or physician when results are out of range.
Identify patients in distress and promptly notify the appropriate care team.
Follow infection prevention and control procedures according to policy.
Assist medical and nursing staff, including assisting the physician during examinations and procedures.
Collect and prepare laboratory specimens and perform phlebotomy according to health system standards.
Perform basic on-site laboratory tests within point-of-care testing standards and maintain refrigerator and quality-control logs.
Clean and sterilize medical instruments according to health system standards.
Reinforce patient and family understanding of educational content as delegated by the physician.
Prepare and administer medications as directed by a physician and in accordance with the standard of care.
Prepare patients for X-rays, tests, and procedures; perform electrocardiograms using age-specific standards.
Promote patient safety by speaking up about safety issues, changing practices to enhance safety, reporting errors through system mechanisms, and demonstrating shared accountability for safe practices.
Perform other clinical functions delegated and supervised by the physician, consistent with the medical assistant’s education, training, experience, and state medical practice requirements.