Certified Medical Assistant
About The Position
The Registered/Certified Medical Assistant (CMA) provides advanced clinical and administrative support in Arkansas Children’s primary and specialty ambulatory clinics. Under the direct supervision and delegation of a licensed provider, the CMA works with providers, nurses, and the interdisciplinary care team to deliver safe, high-quality pediatric care. The role performs delegated clinical functions and supports quality, safety, and operational excellence in the clinic. This position is in the Pulmonary Clinic and works Monday through Friday, 8:30 a.m. to 5:00 p.m. The role requires graduation from an accredited medical assistant program and national medical assistant certification or registration. The workplace is tobacco-free, and flu vaccination is required. The position is designated safety sensitive and cannot be filled by a candidate who currently uses medical marijuana.
Requirements
- High school diploma or GED and completion of an accredited medical assistant program.
- National medical assistant certification or registration; one qualifying certification is required.
- Flu vaccination is required.
- Current medical marijuana use disqualifies candidates because this is a safety-sensitive position.
Nice To Haves
- One year of experience in healthcare or a related setting as a medical assistant is recommended.
- Recommended certifications include Certified Medical Assistant (CMA) from the American Association of Medical Assistants (AAMA), National Certified Medical Assistant (NCMA), or Registered Medical Assistant.
Responsibilities
- Provide pediatric clinical support, including patient intake, vital signs, growth assessment, and accurate EHR documentation.
- Administer medications and immunizations, including vaccines, under provider order and within delegated scope of practice, following medication safety standards, pediatric protocols, and documentation requirements.
- Perform delegated venous and capillary phlebotomy and specimen collection according to laboratory, safety, and competency standards.
- Conduct delegated point-of-care testing and clinic-based diagnostics; document and communicate results according to workflow.
- Recognize changes in patient condition and promptly notify the licensed provider, supporting emergency response and patient safety protocols.
- Maintain accurate and complete Epic documentation, including clinical procedures, patient education, order workflows, secure messaging, result note workflows, and downtime processes.
- Contribute to quality improvement and population health initiatives, including Vaccines for Children (VFC), Patient-Centered Medical Home (PCMH), and other performance programs.
- Provide patient and family education as directed, using effective communication to promote understanding, engagement, and family-centered care.
- Support clinic flow, infection prevention standards, and operational efficiency.
- Perform additional duties as assigned to support safe, efficient, high-quality patient care.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
