Certified Medical Assistant - Family Medicine - PRN

Ochsner Clinic Foundation • Slidell, LA

22h

About The Position

Provides individualized medical care to assigned patients in person, electronically, and by telephone under the supervision of a licensed health care provider. Supports the delivery of care to patients of diverse backgrounds and ages, maintains positive relationships with patients and families, and works with colleagues and physicians to support efficient patient visits. Communicates with patients by phone, documents pertinent medical information in company data systems, and supports patients and providers throughout the visit. This is a PRN role.

Requirements

• High school diploma.
• Experience working with and maintaining confidential information.
• Experience working in a fast-paced environment with minimal supervision.
• Medical Assistant Certification.
• Basic Life Support (BLS) certification from the American Heart Association.
• Clinical knowledge.
• Proficiency using computers, software, and web-based applications.
• Effective verbal and written communication skills, with the ability to present information clearly and professionally to people at varying levels throughout the patient care process.
• Strong interpersonal and customer service skills.

Nice To Haves

• Completion of a formal medical assistant training program.

Responsibilities

• Support the patient and provider throughout the patient visit.
• Ensure the patient and provider are prepared for the visit.
• Ensure patient questions are answered before the patient leaves and prepare the room for the next appointment.
• Provide excellent patient service through effective communication by phone and in person.
• Complete appropriate documentation, including patient registration when necessary.
• Maintain clinical knowledge, technical skills, training, and credentials through professional development.
• Adapt behavior to the patient population, including respecting privacy, introducing oneself appropriately, explaining services or procedures, requesting permission, and adapting communication style.
• Perform other related duties as assigned.
• Report known or suspected unethical or questionable conduct and patient or employee safety, privacy, or compliance concerns.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED