Certified Medical Assistant - Family Medicine - PRN

Ochsner Health • Slidell, LA

1d

About The Position

This job provides individualized medical care to assigned patients in person, electronically, and by telephone under the supervision of a licensed health care provider. The Medical Assistant supports health care delivery for patients of diverse backgrounds and ages, maintains positive relationships with patients and families, and works with colleagues to ensure an efficient patient visit. The role communicates with patients by phone, supports the attending physician, and uses company data systems to document relevant medical information.

The position is PRN and works in a patient-care environment with direct patient contact and possible exposure to blood, body fluids, tissue, communicable diseases, hazardous medications, and hazardous waste. Physical demands include frequently exerting 10 to 20 pounds of force and occasionally exerting up to 100 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

• High school diploma.
• Experience working with and maintaining confidential information, including experience in a fast-paced environment with minimal supervision.
• Medical Assistant Certification.
• Basic Life Support (BLS) certification from the American Heart Association.
• Clinical knowledge.
• Proficiency using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally to people at varying levels throughout the patient-care process.
• Strong interpersonal and customer service skills.
• Ability to meet the physical demands of the role, including frequently exerting 10 to 20 pounds of force and occasionally exerting up to 100 pounds.
• Ability to work in a patient-care area and manage occupational exposure risks involving blood, body fluids, tissue, communicable diseases, and potentially hazardous medications or waste.

Nice To Haves

• Completion of a formal medical assistant training program.

Responsibilities

• Support the patient and provider throughout the patient visit.
• Ensure the patient and provider are prepared for the visit.
• Ensure the patient's questions are answered before they leave and prepare the room for the next appointment.
• Provide excellent patient service through effective communication by phone and in person.
• Complete appropriate documentation, including patient registration when necessary.
• Maintain clinical knowledge, technical skills, training, and credentials through personal professional development.
• Adapt behavior to the patient population, including respecting privacy, introducing oneself appropriately, adapting explanations of services or procedures, requesting permissions, and adjusting communication style.
• Perform other related duties as assigned.
• Report known or suspected unethical or questionable conduct and patient or employee safety, privacy, or other compliance-related concerns.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED