Certified Medical Assistant

North Florida Pediatrics•Ponte Vedra Beach, FL

20h•$16 - $17•Onsite

About The Position

The Certified Medical Assistant/Certified Nursing Aide provides care for pediatric patients in an outpatient clinic. The role obtains and documents patient histories and vital signs, performs assigned procedures, and provides patient education. The assistant accompanies a patient’s parent, foster parent, or guardian in the room and documents clinical notes, laboratory results, prescription refills, procedures, demographic information, and other information as directed by the provider. The position requires a professional and friendly demeanor while providing care. This role assists providers with patient care, communicates with patients and families in the clinic and by phone, and performs clinical and administrative duties under appropriate supervision and within scope of practice. It maintains patient confidentiality and follows infection-control, safety, and applicable COVID protocols. The position reports to the Nursing Supervisor and has no supervisory responsibilities except when selected as a nursing team leader.

Requirements

High school diploma.
Active Florida Certified Nurse Assistant licensure and/or current Medical Assistant certification and/or national registration.
Current BLS certification.
Minimum 0–2 years of experience is listed in the position identification.
Ability to speak and write using proper English.
Ability to use computers and an electronic health record.
Ability to assess basic nursing needs of acutely and chronically ill patients and their families.
Ability to use proper phone etiquette, schedule appointments, and communicate clearly with patients, families, visitors, healthcare professionals, and others.
Ability to multitask and work collaboratively in a fast-paced ambulatory clinic environment.
Ability to establish and maintain effective working relationships and maintain confidentiality under HIPAA guidelines.
Ability to teach patients and families appropriately within scope of practice and adapt communication to differing educational and socioeconomic backgrounds.
Basic time-management, sensory, cognitive, fine-motor, and organizational skills.
Basic skill in BLS and/or other specialized emergency response, as appropriate to scope of practice.
Ability to document and communicate pertinent information using computer or paper tools and learn new software programs.
Basic knowledge of procedures and techniques for routine and special treatments for pediatric patients, infection control, and safety precautions.
Ability to work closely and effectively with others and work scheduled shifts, including at least one weekend a month and/or approved overtime.
Ability to stand and walk for prolonged periods and move or lift at least 50 pounds.
Physical ability to see documents and screens, hear and communicate (including hearing manual blood pressure assessment with a stethoscope), move about the office and stairs, stoop or kneel, lift, push or pull up to 50 pounds, and type and perform technical tasks.

Nice To Haves

Pediatric and/or rural health experience (preferred, not required).
Bilingual English/Spanish ability (preferred, not required).

Responsibilities

Assist providers in caring for pediatric patients in an outpatient clinic.
Interview patients, parents, or guardians during patient work-up and obtain and enter relevant medical history in the electronic medical record.
Assess and record pediatric vital signs, including height, weight, temperature, heart rate, head circumference, blood pressure, and oxygen saturation.
Document clinical activities, assessments, medication administration, procedures, and other patient information according to accepted nursing documentation principles.
Serve as a liaison between providers and patients in the clinic and by phone.
Use computers and electronic programs to document services and communicate or record pertinent information.
Maintain confidentiality in accordance with HIPAA guidelines.
Provide medical advice and direction, and patient and family education, as directed by the provider and within scope of practice and appropriate supervision.
Follow infection-control procedures, safety precautions, and applicable COVID protocols; keep patient rooms and the nursing area clean and tidy.
Manage medical-supply inventory and submit supply and materials order requests to the Supervisor.
Collect, store, and process specimens according to proper procedures.
Operate medical equipment to administer routine diagnostic and laboratory tests.
Administer vaccinations and medications by subcutaneous, intramuscular, or oral routes.
Perform other assigned duties, including scanning and filing relevant forms in patient charts.
Work scheduled shifts, including at least one weekend per month, and approved overtime as applicable.
Complete continuing education training assigned by NFP Management.