Certified Medical Assistant

Sanitas•Naples, FL

13d•Onsite

About The Position

Sanitas is a global healthcare organization providing primary care, urgent care, nutrition, laboratory, diagnostic, and health education services. The Certified Medical Assistant contributes to patient care and clinic operations by performing clinical and administrative duties under the direction of a licensed Independent Provider (LIP). The role supports patient safety, quality care, and an efficient, compassionate patient experience. Clinical work includes preparing patients for examinations, taking and recording vital signs and histories, assisting providers during exams and procedures, performing blood draws and injections, administering medications as ordered and within scope, assisting with minor procedures, conducting CLIA-waived tests and quality controls, and providing wound care. The position also involves specimen handling, sterilization, infection prevention, basic emergency response, and age-appropriate care for patients from newborns through older adults, including pediatric care. Administrative work includes maintaining accurate electronic and paper medical records, protecting patient confidentiality, supporting office operations and inventory, assisting with billing and insurance claims, preparing for visits, responding to patient inquiries, documenting follow-ups and transfers, coordinating referrals and authorizations, scheduling appointments, and preparing consent forms and specimen transmissions. The role has no supervisory, financial, or budget responsibilities. The position is based at Sanitas locations in Naples, Florida, and may require rotating shifts, evenings, weekends, or holidays depending on clinic needs.

Requirements

High school diploma or equivalent.
Completion of an accredited medical assisting program.
At least one year of experience in the healthcare field.
Active Certified Medical Assistant (CMA) certification through the American Association of Medical Assistants (AAMA), or Registered Medical Assistant (RMA) certification through American Medical Technologists (AMT).
Active Basic Life Support (BLS) certification accredited by the American Heart Association (AHA).
Exceptional verbal and written communication skills and the ability to interact compassionately with patients, families, and healthcare staff.
Strong organizational skills, ability to manage multiple tasks, maintain accurate records, and work in a fast-paced environment.
High attention to detail in clinical and administrative tasks.
Ability to work collaboratively, take direction, and cooperate with colleagues.
Professional appearance and behavior.
Commitment to patient-centered care, age-specific needs, and cultural sensitivity.
Ability to rotate shifts and work weekends and holidays as required by clinic needs.
English language proficiency.
Ability to meet the physical demands of prolonged standing and walking; frequent bending, reaching, lifting, pushing, and pulling of equipment or supplies up to 50 pounds; and manual dexterity.
Ability to comply with infection-control and safety protocols.

Nice To Haves

At least two years of prior Certified Medical Assistant experience.
Bilingual Spanish and English.

Responsibilities

Prepare patients for examinations and procedures by taking vital signs, recording medical histories, and providing reassurance.
Prepare exam rooms and instruments, and assist healthcare providers during examinations and procedures.
Perform blood draws, administer injections and vaccines, assist with minor procedures, administer medications as ordered within scope of practice, and provide superficial wound care.
Conduct CLIA-waived tests and quality-control checks of laboratory results and equipment.
Label, handle, and transport specimens; maintain aseptic technique; sterilize instruments; disinfect rooms and equipment; use PPE; and dispose of biohazardous waste according to protocol.
Provide basic first aid and assist with medical emergencies according to BLS standards.
Provide culturally sensitive, age-appropriate care, including pediatric care, growth measurements, vaccine administration, specimen collection, and emergency-equipment readiness.
Maintain accurate patient records and electronic health records while protecting confidentiality and complying with HIPAA.
Support office operations by answering phones, organizing supplies, maintaining inventory, and assisting with billing, coding, and insurance claims.
Perform pre-visit planning and respond to telephone encounters and patient inquiries.
Document urgent care follow-ups, communicable disease reporting, and hospital transfers.
Coordinate pre-operative clearances, medication authorizations, referrals, appointments, patient details, follow-up calls, consent documents, and laboratory specimen transmissions.
Perform other duties as assigned by supervisors or organizational leaders.