Certified Medical Assistant (CMA) - Urgent Care - Finneytown

Bon Secours Mercy Health • Cincinnati, OH

4d

About The Position

The Certified Medical Assistant (CMA) in Urgent Care is a multi-skilled clinical professional who provides direct and/or indirect patient care within the scope of practice and applicable quality standards. Under provider direction, the CMA gathers and documents information related to the patient’s chief complaint, including respirations, blood pressure, pulse oximetry, height, weight, and temperature. The role documents patient and family needs, participates in planning and implementing care, and administers ordered medications within the Medical Assisting scope and state guidelines.

The CMA supports providers and patients in a high-volume urgent care setting, maintains clinical and administrative competencies, and performs both patient-care and office tasks. The role may require travel to other facilities or adjusted hours to meet patient-care needs, as directed by the practice manager.

Requirements

• High school diploma or GED.
• Active Medical Assisting certification from an accepted certifying organization: CMA, RMA, CCMA, NCMA, or NRCMA; certain credentials are not accepted in South Carolina. If the incumbent cannot obtain MA certification, ABR-OE is acceptable except in South Carolina.
• In South Carolina, completion of one of the specified qualifying medical-assisting education or training programs is required.
• Strong oral and written communication skills.
• Ability to work collaboratively with patients, families, and teams in a high-volume environment.
• Knowledge of medical terminology.
• Attention to detail.
• Ability to multitask.
• Ability to use standard office equipment, including a computer, copier, phone, and fax machine.

Nice To Haves

• Completion of an accredited Medical Assistant post-secondary education program (preferred in all states except South Carolina).
• Completion of an externship or clinical lab training.
• One year of recent Medical Assisting experience.
• BLS Basic Life Support certification from the American Heart Association is preferred at hire for BSMH locations and required at hire for Roper St. Francis Healthcare locations; it is required before independent patient care at BSMH.

Responsibilities

• Understand and adhere to the legal responsibilities and requirements of the Medical Assistant role.
• Collect patient data, identify significant changes in patient condition, and report them to the provider.
• Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
• Demonstrate standards of excellence in care in interactions with internal and external customers.
• Maintain clinical and administrative skills according to departmental competency guidelines and operational needs.
• Show patients to examination rooms and prepare them for the physician.
• Travel to other facilities for BSMH providers or adjust hours as directed by the practice manager to meet patient-care needs.
• Record patients’ medical histories, vital statistics, and other information, including test results, in medical records.
• Interview patients to obtain medical information and measure vital signs, weight, and height.
• Prepare and administer medications as directed by a physician.
• Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing.
• Provide authorized prescription and drug-refill information to pharmacies as directed by a provider.
• Explain treatment procedures, medications, diets, or physicians’ instructions to patients.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Perform routine laboratory tests and sample analyses.
• Perform general office duties, including answering telephones, taking dictation, and completing insurance forms.
• Complete skills or competency checklists to assist physicians with examining and treating patients, including handing instruments, giving injections, removing sutures, and changing wound dressings.

Benefits

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED