Certified Medical Assistant

Millennium Physician Group•Durham, NC

14d•$20 - $30

About The Position

The Certified Medical Assistant (CMA/RMA) performs certified or registered Medical Assistant work that supports timely, coordinated care across ambulatory and specialty practice settings. Duties include patient intake, clinical documentation, specimen handling, medication support, and care team workflow support under the direct supervision of a physician or other licensed provider and within approved clinical protocols, applicable state requirements, and site standards. The role works under moderate supervision and applies working knowledge of clinical support procedures to complete routine and moderately complex assignments. Decisions impact patient support activities, operational effectiveness, and team outcomes.

Requirements

High school diploma or equivalent required.
At least 1 year of experience in a physician's office, clinic, or hospital setting.
Experience using electronic health record (EHR) systems such as Epic, Athena, Cerner, or equivalent.
Graduate of an accredited Medical Assistant program required.
Basic Life Support (BLS) certification required.
Certification or registration (AAMA, AMT, NHA, or equivalent) required.
Skilled in obtaining and documenting vital signs, including blood pressure, temperature, pulse, respiration, SpO₂, height, and weight.
Proficient in EKG administration and other routine diagnostic procedures as directed by the provider.
Knowledge of infection control, universal precautions, and sterile technique.
Competent in assisting with minor procedures, patient preparation, and clinical room setup.
Proficient in medical terminology, documentation accuracy, and appointment scheduling.

Nice To Haves

Bilingual in English and Spanish.
Certified in EKG or phlebotomy procedures through an approved program.
Prior exposure to multi-specialty or hospital-based environments.

Responsibilities

Conduct comprehensive patient intakes, including obtaining vital signs, recording medical histories, and reviewing medication and allergy information.
Assist providers during examinations, minor procedures, wound care, and diagnostic testing while ensuring patient comfort and safety.
Perform EKGs, immunizations, and specimen collection in accordance with policy and competency standards.
Prepare, label, and process laboratory samples and point-of-care tests accurately.
Maintain infection control, safety protocols, and equipment calibration across clinical areas.
Support providers with patient triage, care coordination, and transitions across clinical settings.
Provide patient education regarding medications, treatment plans, chronic condition management, and preventive care.
Accurately document clinical data, provider instructions, and patient updates in the electronic health record (EHR).
Schedule, confirm, and track patient appointments, referrals, authorizations, and test results to ensure timely care.
Verify insurance coverage and assist with prior authorizations, billing, and coding processes as needed.
Monitor inventory levels and prepare examination or procedure rooms with required supplies and equipment.
Participate in performance improvement initiatives, clinical audits, and safety drills to support continuous quality improvement.
Facilitate communication among patients, providers, and interdisciplinary teams to ensure coordinated, patient-centered care.
Maintain confidentiality and adhere to HIPAA, OSHA, infection control, and all compliance standards.
Uphold compassionate, culturally competent care while maintaining sensitivity to diverse patient populations.
Demonstrate excellent guest service to internal team members and patients.
Perform other related duties as assigned.