Certified Medical Assistant

University Clinical Health•Memphis, TN

About The Position

University Clinical Health (UCH), the independent and physician-led faculty practice plan of the University of Tennessee Health Science Center, is seeking a detail-oriented and patient-focused Clinical Medical Assistant to support providers in a busy podiatry practice. The role involves direct patient care, clinical procedures, documentation, and patient education while maintaining professionalism, safety, and compliance. The Clinical Medical Assistant supports patient assessment and clinical procedures, completes physician orders, contributes to patient satisfaction, maintains clinic resource availability, and follows regulatory requirements. The position also involves helping providers with examinations and minor procedures, caring for foot and ankle wounds, preparing patients for diagnostic procedures, and educating patients about durable medical equipment, prosthetics, orthotics, and supplies (DMEPOS).

Requirements

High school diploma or equivalent.
Certified Medical Assistant certification from an accredited teaching establishment; if not currently certified, certification must be obtained within the first 90 days of employment.
Proficiency in electronic medical records (EMR/EHR) systems.
Strong organizational skills and attention to detail.
Excellent communication skills.
Ability to prioritize, multitask, and work effectively in a fast-paced, team-oriented environment.
Keyboarding skills and aptitude for learning a patient database program.
Knowledge of OSHA and HIPAA requirements.
Knowledge of medical terminology.
Commitment to supporting UCH’s standard of medical excellence.

Nice To Haves

1 to 2 years of related work experience.
Bilingual ability.

Responsibilities

Perform patient triage, including obtaining and documenting vital signs, completing medical histories, and reconciling medications.
Complete and process physician orders accurately and in a timely manner.
Transmit prescriptions electronically according to provider instructions and regulatory requirements.
Assist podiatry providers with minor procedures, treatments, and examinations.
Perform venipuncture and properly handle, label, and process specimens.
Prepare patients and rooms for diagnostic procedures, including ultrasound exams.
Clean, dress, and manage foot and ankle wounds according to clinical protocols.
Dispense durable medical equipment, prosthetics, orthotics, and supplies (DMEPOS) in compliance with guidelines.
Educate patients on proper use, application, and care of DMEPOS.
Ensure completion and documentation of waivers, consent forms, and required medical records.
Operate and maintain autoclave equipment and ensure proper sterilization of instruments.
Maintain clean, organized, and sanitized exam rooms in accordance with infection control standards.
Perform x-rays safely and efficiently; apply for a Podiatric x-ray operator license after completing the required hours.