Certified Medical Assistant - CMA - Community Care

Geisinger•Wilkes-Barre, PA

6d•Onsite

About The Position

Geisinger is hiring a Certified Medical Assistant to provide direct patient care and clinical support to physicians and other providers in an outpatient community-care setting. The CMA works as an integral member of the health care team under provider direction, preparing patients, collecting and reviewing information, performing technical duties, documenting in the electronic medical record, and helping maintain a safe clinical environment. The role also provides administrative and clerical support, including scheduling, filing reports, and following up on documentation, calls, referrals, pre-authorizations, and billing inquiries. Clinical duties include rooming patients and documenting visit information, vital signs, screening results, medication reviews, and other pertinent information; preparing examination and treatment rooms; assisting with patient safety and privacy; performing procedures such as EKGs, wound dressings, phlebotomy, and ordered tests or treatments within demonstrated competency; and assisting providers during minor procedures and examinations. The CMA may prepare and administer medications according to policy and demonstrated competency, but may not administer intravenous medications. The role also includes specimen handling, patient communication and education reinforcement, instrument preparation and disinfection, infection-prevention practices, equipment checks, and participation in patient safety and quality improvement activities. The position is full-time, scheduled for 40 hours per week, with eight-hour shifts between 7:00 a.m. and 7:00 p.m. and one late night per week. Travel to Hazleton and Mt. Pleasant clinics for coverage may be required. The work is typically performed in a clinical environment. A $3,000 sign-on bonus is offered, paid over two years, subject to stipulations.

Requirements

High school diploma or GED required.
Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) required.
Certification by one of the listed governing associations required: NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA.
Basic Life Support certification required within six months.
Ability to perform assigned clinical duties after validation of knowledge and demonstration of competency.
Ability to work a full-time schedule of 40 hours per week, including one late night per week.

Nice To Haves

Graduation from an accredited one-year certificate or two-year diploma Medical Assistant program preferred.
At least one year of related work experience preferred.

Responsibilities

Provide direct patient care and clinical support to physicians and other providers in the outpatient setting under provider direction.
Obtain and document the patient’s reason for visit, weight, vital signs, screening information, medication review, and other pertinent information using the electronic medical record rooming tool.
Prepare examination and treatment rooms between cases and assist patients in preparing for visits while protecting their safety and privacy.
Perform direct patient care tasks within demonstrated competency and clinic needs, including EKGs, wound dressings, and support during minor procedures and ancillary examinations.
Prepare and administer medications according to policy and demonstrated competency; do not administer intravenous medications.
Complete provider-ordered tests and treatments according to policy and demonstrated competency.
Collect and prepare laboratory specimens and complete associated paperwork; perform phlebotomy and assist with laboratory functions as trained and overseen.
Perform receptionist and clerical duties, including scheduling, filing reports, and matching ancillary, consultation, and other medical reports to patient records.
Document accurately in the electronic medical record and use designated scheduling systems.
Facilitate timely appointments, complete referrals and pre-authorizations, and collect co-payments.
Follow up on documentation, phone calls, billing inquiries, and patient communications; prioritize communications to providers and respond to patient questions and requests as directed.
Reinforce patient education as directed by the provider.
Assist with orientation of new personnel when directed by the provider or site lead.
May inventory non-controlled medical and surgical supplies and pharmaceuticals, check expiration dates, document utilization, and transport non-controlled medications as necessary.
Prepare and clean instruments; follow sterilization, disinfection, hand hygiene, and infection-prevention protocols, including high-level disinfection when applicable.
Inspect diagnostic equipment and instrumentation, identify maintenance needs, and participate in patient safety and quality improvement activities.
Travel to other clinics for coverage when needed.

Benefits

Health, dental, and vision coverage starting on day one.
Three medical plan choices, including an expanded network for out-of-area employees and dependents.
Healthcare and dependent-care flexible spending accounts and a health savings account.
Company-paid life insurance and short- and long-term disability coverage.
401(k) plan with automatic Geisinger contributions.
Paid time off accrual plan.
Tuition reimbursement up to $5,000 per calendar year.
MyHealth Rewards wellness program with a financial incentive.
Adoption and fertility assistance.
Parental leave pay and military leave pay.
Free Care.com membership with discounted backup care.
Employee Assistance Program with referrals and support for childcare, eldercare, pet care, legal guidance, mental health, and work-life needs.
Voluntary accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.
$3,000 sign-on bonus paid over two years, subject to stipulations.