Certified Medical Assistant - CMA - Community Care

Geisinger•Wilkes-Barre, PA

20h•Onsite

About The Position

Geisinger is hiring an outpatient Certified Medical Assistant to provide direct patient care and clinical support for physicians and other providers in an ambulatory setting. The CMA works as an integral member of the healthcare team under provider direction, performing clinical, administrative, and clerical duties. The role is full time at 40 hours per week, with 8-hour shifts scheduled between 7:00 a.m. and 7:00 p.m. and one late night per week. Travel to Hazleton and Mt. Pleasant clinics for coverage may be required. A $3,000 sign-on bonus is paid over two years, subject to stipulations. Clinical work includes preparing patients for visits, collecting and reviewing relevant information, recording documentation in the electronic medical record, performing technical duties, and supporting a safe care environment. Duties may include EKGs, wound dressings, assisting with minor procedures and examinations, administering permitted medications, completing ordered tests and treatments, collecting laboratory specimens, and performing phlebotomy. The CMA also supports patient scheduling, referrals, pre-authorizations, co-payment collection, medical record filing, patient communications, and other clinic operations. The position includes infection prevention, instrument cleaning and sterilization, equipment observation, and participation in patient safety and quality improvement activities. A high school diploma or GED is required. A graduate of an accredited one-year certificate or two-year diploma Medical Assistant program is preferred. A Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential, certified through one of the listed governing associations, is required. Basic Life Support certification is required within six months. At least one year of related work experience is preferred.

Requirements

High school diploma or GED.
Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential.
Certification through one of the listed governing associations: NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA.
Basic Life Support certification within six months.
Communication, customer service, multitasking, and teamwork skills.
Ability to perform the stated clinical, administrative, infection-prevention, and patient safety duties.

Nice To Haves

Graduate of an accredited one-year certificate or two-year diploma Medical Assistant program.
At least one year of related work experience.

Responsibilities

Obtain and document the patient's reason for visit, weight, vital signs, screening information, medication review, and other pertinent information in the electronic medical record.
Prepare examination and treatment rooms between cases and assist patients with visit preparation while maintaining safety and privacy.
Provide direct patient care within validated competency and clinic needs, including EKGs, wound dressings, and support during minor surgical procedures and ancillary examinations.
Prepare and administer medications according to policy and validated competency; intravenous medications may not be administered.
Complete provider-ordered patient tests and treatments according to policy and validated competency.
Collect and prepare laboratory specimens, complete associated paperwork, and perform phlebotomy; assist with laboratory functions as educated and overseen by the laboratory.
Perform receptionist and clerical duties, including filing ancillary, consultation, and other medical reports in patient records.
Document in appropriate sections of the electronic medical record and use designated electronic medical record and scheduling systems.
Facilitate timely appointments, complete referrals and pre-authorizations as needed, and collect co-payments.
Assist with orientation of new personnel under the direction of the provider and/or site lead.
Manage and document patient communications, prioritize messages for the provider, respond to patient questions and requests, and reinforce patient education as directed by the provider.
May inventory non-controlled medical/surgical supplies and pharmaceuticals, monitor expiration dates and utilization, and transport non-controlled medications as needed.
Prepare and clean instruments; follow sterilization, disinfection, and infection-prevention protocols, including high-level disinfection where applicable.
Inspect and observe diagnostic equipment and instrumentation, identify maintenance needs, and participate in patient safety and quality improvement programs.

Benefits

Health, dental, and vision benefits beginning on day one.
Three medical plan choices, including an expanded network for out-of-area employees and dependents.
Pre-tax healthcare and dependent care flexible spending accounts and a health savings account.
Company-paid life insurance and short- and long-term disability coverage.
401(k) plan with automatic Geisinger contributions.
Paid time off plan with the ability to accrue time quickly.
Up to $5,000 in tuition reimbursement per calendar year.
MyHealth Rewards wellness program with a financial incentive.
Adoption and fertility assistance, parental leave pay, military leave pay, and a free Care.com membership with discounted backup care.
Employee Assistance Program with referrals for childcare, eldercare, and pet care; free legal guidance, mental health visits, work-life support, and digital self-help tools.
Voluntary accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.
$3,000 sign-on bonus paid over two years, subject to stipulations.