Certified Medical Assistant - Community Care

Geisinger•Wilkes-Barre, PA

5d•Onsite

About The Position

The Certified Medical Assistant provides direct patient care and clinical support to physicians and other providers in an outpatient clinic, working as an integral member of the healthcare team under provider direction. The role prepares patients for visits, gathers and documents pertinent information in the electronic medical record, performs technical tasks, supports patient safety and privacy, and provides administrative and clerical support for clinic operations. Clinical duties include taking vital signs, conducting visit screenings and medication reviews, performing EKGs and phlebotomy, collecting and preparing laboratory specimens, assisting with wound dressings and minor procedures, and completing tests and treatments as ordered. The role may prepare and administer medications after competency validation, but may not administer intravenous medications. It also involves patient communication and education, appointment scheduling, referrals, pre-authorizations, collecting co-payments, and maintaining accurate medical records. The Medical Assistant prepares and cleans instruments and exam rooms, follows sterilization, disinfection, hand hygiene, and infection prevention protocols, and helps monitor diagnostic equipment. The position may include assisting with new personnel orientation and inventorying non-controlled medical supplies and medications. Work is typically performed in a clinical environment, and travel may be required. This is a full-time, 40-hour-per-week position. The clinic is open Monday through Thursday from 7:30 a.m. to 7:00 p.m. and Friday from 7:30 a.m. to 5:30 p.m.; nursing staff are required to work one late night until 7:00 p.m. each week. The position offers a $3,000 sign-on bonus paid over two years, subject to stipulations.

Requirements

High school diploma or GED.
Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification is required.
Certification by one of the listed governing associations is required: NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA.
Basic Life Support certification is required within six months.
Communication, customer service, multitasking, and teamwork skills.
Ability to satisfy job-specific obligations and comply with organizational policies and procedures.

Nice To Haves

Graduation from an accredited one-year certificate or two-year diploma Medical Assistant program.
Graduation from a specialty training program.
At least one year of related work experience.

Responsibilities

Obtain and document the patient's reason for visit, weight, vital signs, screening information, medication review, and other pertinent information in the electronic medical record.
Prepare examination and treatment rooms between cases and assist patients in preparing for provider visits while protecting their safety and privacy.
Provide direct patient care as directed by the provider, including EKGs, wound dressings, and support during minor surgical procedures and ancillary examinations.
Prepare and administer medications according to policy after demonstrating competency; intravenous medications may not be administered.
Complete tests and treatments ordered by the provider in accordance with policy and demonstrated competency.
Collect and prepare laboratory specimens and complete associated paperwork accurately and efficiently.
Perform phlebotomy and, as trained and overseen by the laboratory, assist with laboratory testing, reporting, and quality assurance.
Perform receptionist and clerical duties, including matching and filing ancillary, consultation, and other medical reports in patient records.
Document in appropriate sections of the medical record and use the designated electronic medical record and scheduling system.
Facilitate timely patient appointments, complete referrals and pre-authorizations as needed, and collect co-payments.
Assist with orientation of new personnel under the direction of the provider and/or site lead.
Manage and document patient communications as directed, prioritize communications to the provider, and respond to patient questions and requests.
Reinforce patient education as directed by the provider.
As needed, inventory non-controlled medical and surgical supplies and pharmaceuticals, check expiration dates, and document utilization.
Prepare and clean instruments and follow sterilization and disinfection protocols, including high-level disinfection where applicable.
Clean and set up examination rooms between patients using infection prevention protocols and follow hand hygiene and other precautions.
Routinely inspect and observe diagnostic equipment and instruments, identify operational issues, and report preventive or corrective maintenance needs.
Actively participate in patient safety and quality improvement programs.

Benefits

A $3,000 sign-on bonus paid over two years, subject to stipulations.
Health, dental, and vision benefits starting on day one.
Three medical plan choices, including an expanded network for out-of-area employees and dependents.
Pre-tax healthcare and dependent care flexible spending accounts and a health savings account.
Company-paid life insurance and short- and long-term disability coverage.
401(k) plan with automatic Geisinger contributions.
Paid time off plan with accrual designed to allow employees to accrue time quickly.
Up to $5,000 in tuition reimbursement per calendar year.
Wellness program with a financial incentive.
Adoption and fertility assistance, parental leave pay, military leave pay, and discounted backup care membership.
Employee Assistance Program, including care referrals, free legal guidance, mental health visits, work-life support, and digital self-help tools.
Voluntary accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.