Certified Medical Assistant

ChenMed•Largo, FL

13d•$17 - $24•Onsite

About The Position

The Care Promoter 1 is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks that keep medical centers running smoothly. Duties vary by setting, including the center’s size, location, and type. In addition to administrative duties, Care Promoters perform clinical duties under direct physician supervision and in accordance with state medical practice acts. The Care Promoter 1 is an integral member of a physician-led Care Team focused on providing excellent, comprehensive primary care for a specific patient population. This position supports patients through routine clinical care, administrative coordination, health coaching, and follow-up. It requires accurate and ethical documentation, collaboration with physicians and other team members, and the ability to help maintain timely patient flow. Local and/or regional travel of up to 10% may be required to assist at other centers.

Requirements

High school diploma or equivalent education (GED).
Graduation from a nationally accredited Medical Assistant program or comparable healthcare vocational training, such as foreign-trained physician or paramedic training.
At least 1 year of work experience as a Medical Assistant, Patient Care Technician, or similar role in a hospital, medical clinic, or comparable environment; documented clinical rotation training may substitute for work experience.
BLS for Healthcare Providers certification.
Excellent interpersonal and customer service skills, with compassion and empathy toward patients and families.
Strong oral and written communication, time-management, and organizational skills.
Ability to collaborate effectively with team members, including physicians, clinicians, market leaders, center managers, nurses, case managers, and front desk staff.
Problem-solving mindset focused on patient needs and team goals.
Knowledge of medical products, terminology, services, standards, policies, and procedures.
Basic phone and computer operation skills.
Attention to detail to ensure accuracy of reports and data.
Ability to maintain organized systems that support timely patient flow and to remain calm in busy or stressful situations.
Proficiency with Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, as well as other word-processing, spreadsheet, database, email, and presentation software.
Ability and willingness to travel locally and/or regionally up to 10% of the time to assist at other centers as needed.
Spoken and written fluency in English.

Nice To Haves

Experience working with geriatric patients.
Experience with an EMR system.

Responsibilities

Measure and record patient vital signs, interviews, and medical histories.
Catalog and communicate patient needs to the PCP, clinician, specialist, and/or other clinical personnel.
Prepare patients for examinations, perform routine screening tests, assist physicians with exams, and explain treatment procedures and physicians’ instructions to patients.
Observe patients and report changes in their conditions to the PCP, clinician, specialist, and/or other clinical personnel.
Perform non-critical medical and therapeutic procedures based on medical instructions; collect phlebotomy and other laboratory specimens; and perform basic waived laboratory tests.
Prepare and administer medications; change dressings, apply bandages, remove sutures, and perform other first-aid procedures; use CPR skills when necessary, all under physician supervision.
Maintain supplies and equipment, stock and sterilize instruments, practice OSHA safety standards, and complete accurate, legal, and ethical documentation.
Process patient phone messages, return calls, route messages to other team members as appropriate, and call patients to obtain and relay pertinent information for the physician.
Call in prescriptions to the pharmacy upon physician approval and authorization; authorized individuals may use the ChenMed Rx system to support physician medication dispensing.
Provide health coaching to a defined group of patients to support healthy lifestyle choices and follow up with coached patients through weekly calls.
Perform other duties as assigned and modified at the manager’s discretion.