About The Position

The Certified Medical Assistant works closely with a primary care physician to deliver patient care within the Medical Assisting scope of practice and applicable state guidelines. The role includes reviewing and updating health records, measuring vital signs, and preparing treatment rooms for examinations. The position is scheduled for 40 hours per week on the day shift at Waterville Family Medicine. Mercy Health is a faith-based, patient-focused organization that aims to enhance the health and well-being of people through exceptional care. Its culture emphasizes compassion, collaboration, excellence, respect, human dignity, integrity, service, and stewardship.

Requirements

  • High school degree or GED.
  • Active medical assisting certification from an approved organization: CMA (American Association of Medical Assistants), RMA (American Medical Technologists), CCMA (National Healthcareer Association), NRCMA (National Association for Health Professionals), or NCMA (National Center for Competency Testing).
  • If unable to obtain medical assistant certification, Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable, except in South Carolina.
  • BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; it is preferred at hire and required before independent patient care at BSMH.
  • Problem-solving skills and basic computer skills.
  • Excellent communication and interpersonal skills.
  • Ability to engage professionally with staff and patients.

Nice To Haves

  • One year of medical assistant healthcare experience.
  • Two years of clerical experience in a physician’s office.
  • BLS Basic Life Support certification is preferred at hire for BSMH locations.

Responsibilities

  • Greet patients and community members respectfully and provide excellent customer service.
  • Prepare and review patient charts for upcoming visits, verifying that diagnostic test results, hospital reports, and other medical records are accurate and up to date.
  • Measure vital signs, including pulse, respiration, blood pressure, weight, and height.
  • Perform clerical duties related to the department, including checking inventory, stocking supplies, tracking referrals, and answering phones as needed.
  • Troubleshoot and resolve problems promptly.
  • Perform other duties as assigned.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support. Benefits may vary by market and employment status.
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