Certified Medical Assistant, PCP (Yarmouth)

Cape Cod Healthcare•Yarmouth, MA

About The Position

The Certified Medical Assistant assists with clinical care for office patients as delegated by a supervising provider. The role supports the provider’s daily schedule and patient flow, gathers and records patient information, assists with procedures and tests, administers delegated routine injections, and helps maintain exam rooms, supplies, and equipment. The position also provides clerical and office support and may require floating to other MACC practices.

Requirements

Ability to read, write, and communicate in English.
Medical Assistant certification from either the American Association of Medical Assistants (AAMA) or the National Healthcare Association (NHA).
Basic Life Support certification for Health Care Providers.
Strong interpersonal, customer service, and time-management skills.
Experience with current office technology and proficiency in computer office applications, including electronic medical/health records and MS Office.

Nice To Haves

Completion of a post-secondary medical assisting program is preferred for a specialty office.

Responsibilities

Assist in providing clinical care to office patients as delegated by the supervising provider.
Manage the provider’s daily schedule and patient flow to expedite care and maximize clinical time.
Greet and escort patients to exam rooms and verify two patient identifiers.
Communicate the status of delegated task completion to the supervising provider.
Obtain relevant information and take vital signs, including height, weight, blood pressure, heart rate, respiratory rate, and oxygen saturation, as indicated.
Enter pertinent clinical information into the electronic health record accurately and promptly, and collect home medication lists.
Assist clinicians with clinical procedures and department-specific tests.
Keep patients informed about visit status, unexpected delays, and other relevant visit information.
Prepare and maintain exam rooms for patient arrivals.
Clean and maintain practice supplies and equipment inventory, and notify a supervisor when clinical supplies, equipment, or pharmaceuticals need to be ordered.
Administer routine injections when delegated by a provider and document them accurately in real time.
Participate in practice and department meetings and training to promote continuous improvement in patient care quality.
Learn about and stay current with community resources and the broader healthcare system.
Protect patient rights and comply with confidentiality obligations under CCHC and HIPAA.
Provide clerical and office support as needed, including scheduling, greeting and registering patients, scanning and preparing records and paperwork, answering phones, taking messages, and faxing.
Float to other MACC practices when required.
Perform other work-related duties and activities as assigned or requested.