Certified Medical Assistant

GoHealth Urgent Care•Houston, TX

2d•$18 - $25

About The Position

The Certified Medical Assistant assists in the examination and treatment of patients under the direction of an urgent care provider. The role supports the check-in and registration process, interviews patients, measures and records vital signs and patient information, and prepares treatment rooms for examinations. The Medical Assistant may also draw and collect blood samples and prepare specimens for laboratory analysis. At Memorial Hermann-GoHealth Urgent Care, the position supports an effortless patient experience and a welcoming culture of care while working in urgent care centers across the Houston, Texas region. The role also offers an hourly rate of $18.00–$25.00 and monthly incentive pay based on performance metrics.

Requirements

High school diploma.
Basic Life Support (BLS) certification at the time of hire, obtained through the American Red Cross or American Heart Association.
At the time of hire, one of the following certifications: CCMA (NHA), CMA (AAMA), RMA (AMT), NCMA (NCCT), or NRCMA (National Association for Health Professionals).
Alternatively, in lieu of an approved medical assistant certification, at the time of hire: graduate of an accredited school of nursing, LPN or RN, EMT verified through the National Registry of Emergency Medical Technicians, or CNA.
Basic medical assistant duties.
Ability to type quickly and basic computer knowledge.
Proficiency in Microsoft Word and Excel.
Detail-oriented, able to use experience and judgment to perform varied tasks, participate on a team, and accomplish goals.
Exceptional written and verbal communication skills.
Ability to interact with and treat all persons fairly, respectfully, and sensitively regarding cultural and social differences.

Nice To Haves

Graduate of a Medical Assisting Program.
Medical Assistant experience.
Front Desk experience.

Responsibilities

Register patients, obtain required paperwork and insurance documentation, and verify insurance and patient eligibility.
Process co-pays and schedule patient appointments for the assigned center.
Coordinate provider referrals to assigned specialists.
Answer patient questions about their care and keep patients informed of their status.
Inform technical staff about patient flow.
Prepare patients for examination by interviewing them, verifying patient information, recording medical history, and confirming the purpose of the visit.
Perform preliminary physical tests and measure vital signs, including blood pressure, weight, and temperature; escalate critical cases to the provider as needed.
Conduct point-of-care tests as needed, such as flu, strep, urinalysis, ECG, and HCG testing, and provide patient information to the provider.
Stock supplies and maintain exam rooms, the front desk, and reception area; ensure providers have needed medical supplies.
Complete order sheets to maintain supply inventory levels and regularly check supply expiration dates.
Maintain medical records and scan charts into patient files.
Answer phone calls and collect and sort incoming and outgoing daily postal correspondence.
Keep the reception area well maintained.
Conduct courtesy call-backs for patient follow-up.
Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
Follow operating instructions to perform and document daily equipment controls and calibration; maintain quality assurance and quality control logs, troubleshoot equipment breakdowns, perform preventive maintenance, and submit repair tickets as needed.
Perform other duties as assigned.