Certified Medical Assistant - OB/GYN - Austell

Wellstar•Austell, GA

18h

About The Position

The Medical Assistant (MA) provides clinical and administrative support to physicians and other healthcare professionals to promote efficient patient care in a fast-paced medical setting. Working under the direction of the Nurse Supervisor and/or Practice/Office Manager, the MA performs front- and back-office functions, including gathering and recording vital signs and other pertinent patient information, preparing patients and rooms for examinations, assisting with treatments, coordinating tests and follow-up care, and documenting treatment in the medical record. The MA anticipates and responds appropriately to patient needs and symptoms, with patient safety and experience at the center of care delivery. The role serves patients of all ages. The MA delivers relationship-based, patient-centered care that is responsive to population-specific characteristics and cultural diversity. The position collaborates with patients and, as appropriate, their families or significant others, and works closely with providers, nurses, and clinical staff to maintain continuity of care. The MA follows recognized clinical practice standards, applicable laws and regulations, and Wellstar policies and procedures. The position also supports teamwork, quality improvement, professional development, and responsible use of supplies. Front-office support, staffing coverage, precepting or training new team members, and other duties may be required as assigned.

Requirements

High school diploma or GED.
Medical assisting education or certificate.
Upon hire, current certification from an accepted medical assisting credentialing body: AAMA (CMA), AMT (RMA), NHA (CCMA), NCCT (NCMA), or NAHP (NRCMA).
Required basic life support certification: BLS, American Red Cross BLS, or BLS Instructor.
Ability to work quickly and efficiently to ensure patient comfort and satisfaction.
Ability to read, write, and speak English.
Basic computer skills.
Organizational skills and attention to detail.
Ability to work as part of a team and maintain positive working relationships.

Nice To Haves

Experience in a physician practice setting.
At least one year of experience in the area or specialty for which the candidate is applying.

Responsibilities

Provide relationship-based, patient-centered care that adapts to patients’ age, gender, disease, and cultural needs.
Partner and communicate with patients and, when appropriate, their families or significant others to help patients feel at ease.
Prepare patients for visits with physicians or advanced practice providers (APPs).
Prepare rooms and equipment and assist physicians or APPs with patient treatment.
Carry out orders generated during office visits and respond to patient requests received outside of visits.
Gather and record vital signs and other pertinent patient information, and document treatment in the medical record.
Maintain patient safety and support patient comfort and satisfaction.
Coordinate tests and follow-up care.
Support front-office operations, including check-in, check-out, scheduling, and other non-clinical functions, as needed.
Provide care in accordance with recognized clinical practice guidelines and standards, applicable laws and regulations, and organizational policies and procedures.
Collaborate with providers, nurses, and clinical staff to support continuity and consistency of care.
Participate in daily huddles, staff meetings, workgroups, committees, and quality improvement initiatives.
May serve as a preceptor for onboarding or training new team members, trainees, or students.
Complete initial and ongoing competency assessments and required mandatory and population-specific education.
Identify opportunities to improve care delivery and suggest solutions; pursue training or mentorship to improve performance.
Use material resources responsibly, minimize waste of medical supplies and medications, and notify supervisors or ordering staff when supplies are low.
May provide staffing coverage for absences, vacations, and leave.
Perform other duties as assigned and comply with Wellstar policies, standards of work, and code of conduct.