Certified Medical Assistant (CMA) - Trailwood Primary Care

Mercy Health • Boardman, OH

2d

About The Position

The Certified Medical Assistant works closely with a primary care physician to deliver patient care within the Medical Assisting scope of practice and applicable state guidelines. The role includes reviewing and updating health records, measuring vital signs, and preparing treatment rooms for examinations. The position also provides respectful customer service to patients and the community and performs related clerical and operational duties.

Requirements

• High school degree or GED.
• Active Medical Assisting certification from an accepted organization: CMA, RMA, CCMA, NRCMA, or NCMA.
• If unable to obtain Medical Assistant certification, ABR-OE is acceptable, except in South Carolina.
• BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; preferred at hire and required before independent patient care at Bon Secours Mercy Health locations.
• Problem-solving skills and basic computer skills.
• Excellent communication and interpersonal skills.
• Ability to engage professionally with staff and patients.

Nice To Haves

• One year of medical assistant healthcare experience.
• Two years of clerical experience in a physician’s office.
• BLS certification is preferred at hire for Bon Secours Mercy Health locations.

Responsibilities

• Greet patients and community members respectfully and provide excellent customer service.
• Prepare and review patient charts for upcoming visits, ensuring diagnostic test results, hospital reports, and other medical records are correct and current.
• Measure vital signs, including pulse, respiration, blood pressure, weight, and height.
• Perform clerical duties such as checking inventory, stocking supplies, tracking referrals, and answering phones as needed.
• Troubleshoot and resolve problems promptly.
• Perform other duties as assigned.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support. Benefits may vary by market and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED