Certified Medical Assistant
About The Position
Raleigh Medical Group is seeking a detail-oriented, patient-focused Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) to support its Gastroenterology team in an in-office specialty clinic. The role provides clinical support to physicians, advanced practice providers, and nursing staff, while helping patients with gastrointestinal care, treatment coordination, and specialty procedures. The CMA/RMA contributes to patient experience through clinical support, patient education, procedure coordination, and communication with patients and healthcare teams. The position is based at the GI clinic in Wake Forest, North Carolina, and follows a Monday–Friday day-shift schedule. The posting lists an hourly salary range of $21.50–$23.50.
Requirements
- High school diploma or equivalent.
- Current CMA or RMA certification from an accredited organization.
- At least one year of medical office or clinical experience.
- Experience using electronic health record (EHR) systems.
- Strong communication, organizational, and multitasking skills.
- Ability to work efficiently in a fast-paced clinical environment.
- Ability to safely reposition, transfer, and assist patients.
- Fine motor skills and visual acuity.
Nice To Haves
- Previous gastroenterology or specialty clinic experience.
- Experience coordinating specialty procedures, referrals, or prior authorizations.
- Current Basic Life Support (BLS) certification.
Responsibilities
- Provide direct patient care and clinical support as delegated by licensed clinical staff.
- Room and prepare patients for examinations, office visits, GI evaluations, and procedures.
- Obtain and document patient medical histories, medications, allergies, vital signs, and gastrointestinal health information.
- Assist physicians and advanced practice providers during examinations, diagnostic procedures, treatments, and minor medical procedures.
- Collect biological samples and perform basic clinical and laboratory-related tasks as directed.
- Accurately document patient assessments, interventions, medications, and test results in the electronic health record (EHR).
- Process non-emergent patient calls and communicate provider-guided clinical information appropriately.
- Assist with scheduling GI procedures, diagnostic testing, referrals, imaging, and specialty appointments.
- Facilitate prior authorizations, referrals, and managed care requirements as needed.
- Process prescription refill requests following provider direction and established protocols.
- Reinforce patient education regarding medications, dietary instructions, bowel preparation, treatment plans, and follow-up care.
- Maintain exam rooms, equipment, and supplies to support efficient clinic operations.
- Follow OSHA, HIPAA, infection prevention, safety, and confidentiality policies.
- Assist clinical staff during emergency situations as needed.
- Perform additional duties as assigned.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Flexible Spending Account (FSA) and Health Savings Account (HSA) options
- Generous paid time off (PTO)
- 401(k) with employer match
- Company-paid life insurance
- Company-paid short-term disability
- Company-paid long-term disability
- Competitive pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
