Certified Medical Assistant | Remote

Carenet Health•,

10d•Remote

About The Position

Carenet Health is hiring a remote Certified Medical Assistant to support patients and clinical operations, with a focus on processing prescription refill requests. The role involves communicating with patients and other stakeholders, validating and preparing refills according to organizational procedures and regulatory requirements, and providing administrative support to clinical staff. The position is remote and work from home. The wage is $17.00 per hour, and the stated start date is December 10, 2026. Carenet Health is unable to hire in AZ, CA, CO, ME, NE, NJ, NY, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico. Candidates must have at least a high school diploma or GED, three years of retail pharmacy experience, and the specified Medicare and compliance knowledge. A current, unrestricted license is required; for a Medical Assistant, certification by the American Association of Medical Assistants or registration by the American Medical Technologists is required. Bilingual ability and national certification are preferred.

Requirements

High school diploma or GED.
At least three years of experience in a retail pharmacy.
Extensive knowledge of Medicare Part D, particularly pharmacy record review, claims, billing, and reimbursement rules.
Working knowledge of HIPAA Privacy and Security Rules and CMS security requirements.
Working knowledge of Medicare Part B and Part D coverage guidelines and payment methodologies.
Ability to read, analyze, and interpret company software, guidelines, health references, professional journals, technical procedures, or governmental regulations.
Ability to present information effectively and respond to questions.
General writing skills and ability to produce work free from typographical or spelling errors.
Ability to calculate figures and amounts and apply basic algebra concepts.
Ability to solve problems using sound judgment.
Basic PC and keyboarding skills.
Working knowledge of Microsoft Office, the internet, and email.
Current, unrestricted license.
For Medical Assistants, certification by the American Association of Medical Assistants or registration as a Medical Assistant by the American Medical Technologists.

Nice To Haves

Bilingual ability.
National certification.
Ability to handle multiple-line phone systems, pagers, and paging systems.

Responsibilities

Receive and respond to prescription refill requests through phone, email, fax, and Telephone Encounter.
Verify the validity and accuracy of prescription refill requests and ensure compliance with regulatory guidelines.
Prepare and dispense prescription refills accurately and efficiently in accordance with organizational protocols and procedures.
Provide clear and comprehensive information and customer service to internal and external stakeholders.
Compile and analyze data on prescription refill processing key performance indicators, present findings to departmental leadership, and identify trends.
Follow assigned schedules and quality metrics while maintaining productivity and efficiency in prescription refill processing.
Provide administrative support to clinical staff and managers for special projects, studies, and reports related to medication refill programs.
Collaborate with interdisciplinary teams to improve workflow efficiency and patient care outcomes.