Remote Certified Medical Assistant

Adjuvant Behavior Health Inc. • Austin, TX

3d • Remote

About The Position

Adjuvant is seeking an empathetic, experienced Certified Medical Assistant to support patient care coordination, intake preparation, and ongoing communication with patients and providers. The role serves as a liaison between patients and the clinical team, supporting accurate documentation, timely follow-up, and a positive patient experience throughout the care journey. This is a fully remote, 1099-contractor position requiring approximately 15–20 hours per week, paying $20 per hour.

Requirements

• High school diploma or equivalent.
• Certified Medical Assistant certification.
• At least one year of experience in a healthcare, medical office, or patient support environment.
• Experience working within an Electronic Health Record (EHR/EMR) system.

Nice To Haves

• Experience supporting behavioral health, psychiatry, oncology, or telehealth practices.
• Experience communicating with patients via phone and electronic messaging platforms.
• Knowledge of healthcare documentation, patient intake processes, and medical records management.

Responsibilities

• Prepare patient charts and complete intake activities, including contacting patients to obtain and verify current medication lists and other pertinent health information.
• Obtain, track, and process required patient consents, forms, and documentation.
• Review incoming patient messages and route, escalate, or respond as appropriate under clinical guidance.
• Communicate with patients regarding scheduling, rescheduling, appointment logistics, and general inquiries.
• Request, receive, and organize medical records from outside providers and healthcare facilities.
• Accurately document patient information and maintain electronic health records in accordance with company policies and procedures.
• Collaborate with providers and administrative staff to ensure patients receive timely, coordinated care.
• Support Adjuvant Behavioral Health's commitment to high-quality, accessible behavioral healthcare for oncology patients, their families, and caregivers.
• Maintain confidentiality and adhere to HIPAA, regulatory, and organizational requirements.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED