About The Position

The Certified Medical Assistant assists the medical team in providing quality patient care in an outpatient OB/GYN clinic. Duties include patient triage, taking vital signs and histories, reconciling medication lists, documenting in the electronic health record, supporting physicians during examinations and minor procedures, coordinating appointments and procedures, and assisting with patient paperwork and office operations. A medical assisting certification (CMA, CCMA, or RMA) from a nationally recognized organization is required. If not certified at hire, the employee must obtain certification within 90 days of hire and maintain it. Documented completion of an externship in a medical office may be accepted in lieu of the work experience requirement.

Requirements

  • Obtain a medical assisting certification (CMA, CCMA, or RMA) from a nationally recognized organization within 90 days of hire if not certified at the time of hire.
  • Maintain the required medical assisting certification.
  • Documented evidence of an externship completed in a medical office may be accepted in lieu of the work experience requirement.

Responsibilities

  • Obtain medical histories, triage patients, and record vital signs.
  • Reconcile medication lists in the electronic health record.
  • Respond to tasks promptly and appropriately.
  • Report abnormal results, such as laboratory results, to the physician immediately.
  • Ensure appropriate patient information is scanned into the electronic health record.
  • Assist physicians in exam rooms, including with suture or staple removal, dressing changes, and minor surgical procedures.
  • Contact medical facilities or departments to schedule surgeries, tests, or hospital admissions.
  • Code diagnoses and procedures appropriately to obtain insurance authorizations or appeals.
  • Explain surgical procedures and processes to patients and families.
  • Maintain physicians’ surgery schedules.
  • Answer the multi-line phone system, triage calls, and direct messages to appropriate personnel and locations.
  • Schedule new and established patient appointments and register patients by obtaining paperwork, insurance cards, and copayments.
  • Maintain clean exam rooms.
  • Complete KASPER queries for appropriate medications.
  • Complete school or work statements, FMLA paperwork, and other patient forms.
  • Check patients out and schedule necessary follow-up appointments.
  • Order office supplies, maintain the waiting area, and prepare new-patient packets.
  • Perform general office maintenance and housekeeping.
  • Complete reporting and tracking as requested.
  • Comply with company policies, procedures, standards of conduct, and HIPAA privacy and security requirements; maintain confidentiality.
  • Perform other duties as assigned.
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