Medical Assistant, UofL Outpatient Center, Gastroenterology, 8a-5p

UofL Health•Louisville, KY

7d•Onsite

About The Position

The Medical Assistant supports the medical team in providing quality patient care at UofL Health’s UofL Outpatient Center, Gastroenterology. Duties include patient triage, obtaining vital signs and medical histories, performing EKGs and injections, and using the electronic health record (EHR). The role also provides clinical and administrative support, including assisting physicians during examinations and procedures, coordinating appointments and tests, maintaining records and schedules, and helping patients and families understand surgical processes.

Requirements

High school diploma or GED/equivalent.
Basic Life Support (BLS) certification accredited by the American Heart Association (AHA).

Nice To Haves

Medical Assisting degree.
One year of medical assisting experience in a medical facility or documented evidence of a completed externship in a medical office.
Medical Assisting certification from a nationally recognized organization, such as CMA, CCMA, or RMA.

Responsibilities

Obtain medical histories, triage patients, and record vital signs.
Reconcile medication lists in the EHR.
Respond to tasks promptly and appropriately.
Report abnormal results, including laboratory results, to the physician immediately.
Ensure appropriate patient information is scanned into the EHR.
Assist physicians in exam rooms as needed, including with suture or staple removal, dressing changes, and minor surgical procedures.
Contact medical facilities or departments to schedule surgeries, tests, or hospital admissions.
Code diagnoses and procedures appropriately to obtain insurance authorizations or appeals.
Explain surgical procedures and processes to patients and families.
Maintain physicians’ surgery schedules.
Answer a multi-line phone system, triage calls, and direct messages to appropriate personnel and locations.
Schedule new and established patient appointments; register patients by obtaining paperwork and insurance cards and collecting copayments.
Maintain clean exam rooms.
Complete KASPER queries for appropriate medications.
Complete school or work statements, FMLA paperwork, and other patient forms.
Check patients out and schedule necessary follow-up appointments.
Order office supplies, maintain the waiting area, and prepare new-patient packets.
Perform general office maintenance and housekeeping.
Complete reporting and tracking as requested.
Comply with company policies, procedures, standards of conduct, and HIPAA privacy and security requirements; maintain confidentiality.
Perform other duties as assigned.