About The Position

The Medical Assistant supports the medical team in providing quality patient care at UofL Outpatient Center, Pulmonology. Duties include patient triage, obtaining vital signs and medical histories, performing EKGs and injections, and using the electronic health record. The role also supports physicians during examinations and procedures, coordinates appointments and tests, and helps maintain accurate patient records and office operations.

Requirements

  • High school diploma or GED/equivalent.
  • Basic Life Support (BLS) certification accredited by the American Heart Association (AHA).

Nice To Haves

  • Medical Assisting degree.
  • One year of medical assisting experience in a medical facility, or documented evidence of a completed externship in a medical office.
  • Medical Assisting certification from a nationally recognized organization, such as CMA, CCMA, or RMA.

Responsibilities

  • Obtain medical histories, triage patients, and record vital signs.
  • Reconcile medication lists in the electronic health record.
  • Respond to tasks in a timely and appropriate manner.
  • Report abnormal results, such as laboratory results, to the physician immediately.
  • Ensure appropriate patient information is scanned into the electronic health record.
  • Assist physicians in the exam room, including with suture or staple removal, dressing changes, and minor surgical procedures.
  • Contact medical facilities or departments to schedule surgeries, tests, or hospital admissions.
  • Code diagnoses and procedures appropriately to obtain insurance authorizations or appeals.
  • Explain surgical procedures and processes to patients and families.
  • Maintain physician surgery schedules.
  • Answer the multi-line phone system, triage calls, and direct messages to appropriate personnel and locations.
  • Schedule appointments for new and established patients and register patients by obtaining paperwork, insurance cards, and copayments.
  • Maintain clean exam rooms.
  • Complete KASPER queries for appropriate medications.
  • Complete school or work statements, FMLA paperwork, and other patient forms.
  • Check patients out and schedule necessary follow-up appointments.
  • Order office supplies, maintain the waiting area, and prepare new-patient packets.
  • Perform general office maintenance and housekeeping.
  • Complete reporting and tracking as requested.
  • Comply with company policies, procedures, standards of conduct, and HIPAA privacy and security requirements.
  • Perform other duties as assigned.
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