Certified Medical Assistant, UofL Outpatient Center, OB/GYN, 8a-5p

UofL Health•Louisville, KY

6d•Onsite

About The Position

The Certified Medical Assistant is a clinic-based role at the UofL Outpatient Center in OB/GYN. The position assists the medical team in providing quality patient care through clinical and administrative support. Duties include patient triage, obtaining medical histories and vital signs, reconciling medications in the electronic health record, and assisting physicians with examinations and procedures. The role also supports patient scheduling, surgery coordination, insurance authorizations, records management, and general clinic operations. If not certified at the time of hire, the employee must obtain a medical assisting certification (CMA, CCMA, or RMA) from a nationally recognized organization within 90 days of hire and maintain the certification thereafter. Documented evidence of a completed externship in a medical office may be accepted in lieu of the work experience requirement.

Requirements

Obtain a CMA, CCMA, or RMA certification from a nationally recognized organization within 90 days of hire if not certified at the time of hire.
Maintain the required medical assisting certification.

Nice To Haves

Documented evidence of an externship completed in a medical office may be accepted in lieu of the work experience requirement.

Responsibilities

Obtain medical histories, triage patients, and record vital signs.
Reconcile medication lists in the electronic health record (EHR).
Respond to tasks in a timely and appropriate manner.
Report abnormal results, such as laboratory results, to the physician immediately.
Ensure appropriate patient information is scanned into the EHR.
Assist physicians in exam rooms as needed, including suture or staple removal, dressing changes, and minor surgical procedures.
Contact medical facilities or departments to schedule surgeries, tests, or hospital admissions.
Code diagnoses and procedures appropriately to obtain insurance authorizations or appeals.
Explain surgical procedures and processes to patients and families.
Maintain physicians’ surgery schedules.
Answer a multi-line phone system, triage calls, and direct messages to appropriate personnel and locations.
Schedule new and established patient appointments and register patients by obtaining paperwork, insurance cards, and copayments.
Maintain clean examination rooms.
Complete KASPER queries for appropriate medications.
Complete school or work statements, FMLA paperwork, and other patient forms.
Check patients out and schedule necessary follow-up appointments.
Order office supplies, maintain the waiting area, and prepare new-patient packets.
Perform general office maintenance and housekeeping.
Complete reporting and tracking as requested.
Maintain compliance with company policies, procedures, and standards of conduct.
Comply with HIPAA privacy and security requirements and maintain confidentiality.
Perform other duties as assigned.