Certified Medical Assistant

GoHealth Urgent Care•The Woodlands, TX

2d•$18 - $25

About The Position

Memorial Hermann-GoHealth Urgent Care operates urgent care centers across the Houston, Texas region. The Medical Assistant assists with patient examinations and treatment under the direction of an urgent care provider. The role supports patient registration and check-in, gathers patient information and vital signs, prepares examination rooms, and may collect blood samples and prepare specimens for laboratory analysis. The position also supports front-desk operations, patient communication, point-of-care testing, medical records, supply inventory, equipment quality controls, and center opening and closing duties. The hourly rate is $18.00–$25.00, and the position offers monthly incentive pay based on performance metrics.

Requirements

High school diploma required.
Basic Life Support (BLS) certification required at the time of hire, obtained through the American Red Cross or American Heart Association.
At the time of hire, one of the following certifications is required: CCMA (NHA), CMA (AAMA), RMA (AMT), NCMA (NCCT), or NRCMA (National Association for Health Professionals).
In lieu of an approved medical assistant certification, an accredited nursing school graduate, LPN, RN, EMT certified through the National Registry of Emergency Medical Technicians, or CNA certification is accepted at the time of hire.
Ability to perform basic Medical Assistant duties.
Ability to type quickly and demonstrate basic computer knowledge.
Proficiency in Microsoft Word and Excel.
Detail-oriented, able to use experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals.
Exceptional written and verbal communication skills.
Ability to interact with and treat all persons fairly, respectfully, and sensitively to cultural and social differences.

Nice To Haves

Graduate of a Medical Assisting Program.
Medical Assistant experience.
Front Desk experience.

Responsibilities

Register patients, collect required paperwork and insurance documentation, and verify insurance and patient eligibility.
Process co-pays and schedule patient appointments for the assigned center.
Coordinate provider referrals to assigned specialists.
Answer patient questions about their care and keep patients informed about their status.
Inform technical staff about patient flow.
Prepare patients for examination by interviewing them, verifying patient information, recording medical history, and confirming the purpose of the visit.
Perform preliminary physical tests, including measuring blood pressure, weight, and temperature, and escalate critical cases to a provider as needed.
Conduct point-of-care testing as needed, including flu, strep, urinalysis, ECG, and HCG tests, and provide patient information to the provider.
Stock supplies and maintain examination rooms, the front desk, and reception area; ensure providers have necessary medical supplies.
Complete order sheets to maintain supply inventory levels and regularly check supply expiration dates.
Maintain medical records and scan charts into patient files.
Answer phone calls and collect and sort incoming and outgoing daily mail.
Keep the reception area well maintained.
Conduct courtesy follow-up calls to patients.
Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
Follow operating instructions to perform and document daily equipment controls and calibration; maintain equipment quality assurance and quality control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
Assist with patient examination and treatment under the direction of an urgent care provider.
Measure and record patient vital signs and information on patient charts.
Draw and collect blood samples and prepare specimens for laboratory analysis when required.
Prepare treatment rooms for patient examinations.
Perform other duties as assigned.