Certified Medical Assistant - Fort Worth (44720)

Urology Clinics Of North Texas•Fort Worth, TX

About The Position

The Certified Medical Assistant (CMA) provides clinical and administrative support to physicians and Advanced Practice Providers (APPs) in the delivery of patient care. The role supports efficient patient flow, assists with examinations and procedures, manages patient calls and prescriptions, schedules surgeries, and helps maintain a safe, stocked, and compliant clinic. The CMA prepares the clinic and exam rooms, takes vital signs, collects specimens, performs urinalysis, administers injections, draws blood, performs catheterization, and documents work in the EHR. The role also handles patient communications and prescription processing, schedules outpatient and inpatient surgeries and services, and completes administrative records tasks. The position maintains instruments and clinic areas, follows OSHA and CLIA requirements, protects patient privacy under HIPAA and UCNT standards, and monitors supplies. Work takes place in a fast-paced clinical environment with direct patient contact. The schedule may include early openings, delays that cause later work, and coverage at other UCNT locations as needed.

Requirements

Active Certified Clinical Medical Assistant (CCMA) certification, maintained with required continuing education units.
Ability to perform specimen collection, vital signs, urinalysis, injections, phlebotomy, catheterization, and instrument sterilization.
Basic understanding of urology terminology, medications, procedures, and instruments.
Knowledge of medical office methods and procedures.
Basic computer skills and familiarity with the practice's EMR/PM and document management systems.
Excellent interpersonal, verbal, and written communication skills with patients, family members, coworkers, and providers.
Ability to multitask and pay close attention to detail.
Professional appearance and demeanor; scrubs are required work attire.
Ability to meet the physical demands of standing and walking for most of the workday; using fine motor skills; reaching, bending, and stooping; assisting patients with positioning and movement; and lifting or carrying supplies up to 50 pounds.
Ability to work with possible exposure to bloodborne pathogens, bodily fluids, communicable illness, and cleaning and sterilization chemicals, using required PPE.

Nice To Haves

Experience in a urology or specialty medical practice.
Surgery scheduling experience.

Responsibilities

Arrive at the assigned workstation ready to work at the scheduled start time and open the clinic, including preparing rooms, equipment, urine controls, and charts.
Clean, prepare, and stock exam rooms, the lab area, and restrooms.
Maintain efficient patient flow and prepare patients for and assist providers with examinations and procedures.
Perform provider-assigned tasks, including specimen collection, vital signs, and urinalysis.
Administer injections and draw blood using aseptic technique; perform catheterization using sterile technique.
Prepare lab specimens and follow the lab insurance matrix for send-out specimens.
Document medical assistant workflow in appropriate EHR templates.
Answer and return patient calls, discuss acute symptoms with the provider when needed, and complete calls by the end of each day.
Process and document prescriptions in the patient's EHR in a timely manner, and document calls and outside communications in the patient's record.
Complete medication prior authorizations, Title 19 (Medicaid) forms, and Letters of Medical Necessity as needed.
Schedule outpatient and inpatient surgeries and services as assigned.
Clean, disinfect, and sterilize instruments daily; maintain and document the cystoscope testing, cleaning, and sterilization station; and conduct weekly autoclave spore testing.
Complete required OSHA logs on time and maintain applicable OSHA standards and CLIA requirements.
Protect patient privacy and follow HIPAA and UCNT confidentiality standards.
Maintain medical supply stock, order supplies through approved vendors or notify the Clinic Manager of needs, and maintain supply and sample cabinets.
Keep exam room and provider files stocked weekly or as needed.
Perform chart take-down and place PHI and unscanned reports in designated scan bins; confirm provider chart notes are complete and shred dictation notes weekly.
Complete missing-results reports as assigned and notify the call center of physician schedule changes.
Complete special projects assigned by the Clinic Manager or other management members and perform other duties as assigned.