Medical Assistant, Full-Time - Fort Worth, TX

Vivo Infusion • Fort Worth, TX

2d • Onsite

About The Position

VIVO Infusion is seeking a dedicated and compassionate Medical Assistant for its Fort Worth, Texas infusion center. The role is part of a collaborative medical team and supports safe, compassionate patient care in accordance with applicable external and internal guidelines and regulations. The position combines clinical assistance with administrative and front-end support, and calls for prior administrative experience, strong initiative, and the ability to work independently.

This is a full-time, non-exempt position scheduled Monday through Thursday, 7:30 a.m. to 4:30 p.m. The employee may have the opportunity to pick up shifts at nearby locations. The position reports to the Clinical Operations Manager and is based at 909 9th Ave, Suite 206, Fort Worth, TX 76104.

Requirements

• High school graduate or equivalent.
• CPR/BLS certification required prior to the start date.
• At least 1 year of experience working in a clinical environment.
• At least 1 year in an administrative, patient-facing, or customer service role.
• Self-motivated, with the ability to work independently as needed.
• Outstanding communication and interpersonal skills, including the ability to communicate professionally and effectively with staff members, patients, and physicians.
• Computer skills for electronic recordkeeping.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.

Nice To Haves

• Certified Clinical Medical Assistant (CCMA) or Registered Medical Assistant (RMA) certification.
• Phlebotomy and lab processing skills.

Responsibilities

• Perform patient care activities in accordance with standards of practice.
• Room clinic patients in person or virtually and update patient charts with required information.
• Communicate pertinent patient data to providers and nurses to support quality and continuity of care.
• Greet patients and provide administrative and front-end support, including scheduling, managing incoming and outgoing calls, and processing payments.
• Ensure efficient turnover of exam rooms.
• Assist providers in the exam room as requested.
• Collect, prepare, and submit ordered patient lab specimens as directed.
• Assist the Patient Services team with obtaining prior authorizations for prescribed treatments and documents.
• Triage patient calls and messages and document them appropriately.
• Order and manage supplies under the manager’s direction.
• Disinfect and stock exam rooms.
• Assist in obtaining records required for patient charts.
• Communicate effectively and report patient issues as needed throughout the treatment day.
• Follow company policies and CDC guidelines for infection control.
• Assist with proper handling and storage of hazardous materials.
• Maintain confidentiality of company and patient records and adhere to HIPAA.
• Communicate schedule changes to the team and assist with rescheduling patients.
• Manage incoming mail and deliveries.

Benefits

• Medical, dental, and vision coverage.
• Health Savings Account (HSA) with employer contribution.
• Insurance concierge service through Touchcare.
• 401(k) with employer match up to 4%.
• Accrual of 3+ weeks of paid time off.
• PTO rollover and donation program.
• Wellness reimbursement of $360 annually.
• Uncapped employee referral bonus potential.
• Tuition assistance and professional association reimbursement.
• Employer-provided Employee Assistance Program.
• Employer-provided short- and long-term disability insurance.
• Employer-provided life insurance.
• Company-wide employee ownership program.
• Annual performance-based bonus plan target of 5%.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED