Certified Medical Assistant - Fort Worth

UROLOGY CLINICS OF NORTH TEXAS PLLC•Fort Worth, TX

6d•Onsite

About The Position

The Certified Medical Assistant (CMA) provides clinical and administrative support to physicians and Advanced Practice Providers in delivering patient care. The CMA maintains patient flow, prepares patients and assists with examinations and procedures, performs assigned clinical tasks, manages patient calls and prescriptions, schedules surgeries, and helps keep the clinic safe, stocked, and compliant with OSHA, CLIA, and privacy requirements. The role includes preparing and opening the clinic, cleaning and stocking clinical areas, collecting specimens, taking vital signs, performing urinalysis, administering injections, drawing blood, catheterizing patients, preparing laboratory specimens, and documenting work in the appropriate EHR templates. The CMA also handles patient communications, prescription processing, prior authorizations, required forms, surgery scheduling, infection-control tasks, supply upkeep, and chart and records duties. Work takes place in a fast-paced clinical environment with direct patient contact. The schedule may include early openings, delays that cause later work, and coverage at other UCNT locations as needed. The position involves standing and walking for most of the day, fine motor tasks, reaching, bending, stooping, assisting patients with positioning and movement, and lifting or carrying supplies up to 50 pounds. Potential exposures include bloodborne pathogens, bodily fluids, communicable illness, and cleaning and sterilization chemicals; required PPE is used. Reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

Active Certified Clinical Medical Assistant (CCMA) certification, maintained with required continuing education units.
Ability to perform specimen collection, take vital signs, conduct urinalysis, administer injections, perform phlebotomy and catheterization, and sterilize instruments.
Basic understanding of urology terminology, medications, procedures, and instruments.
Knowledge of medical office methods and procedures.
Basic computer skills and familiarity with the practice's EMR/PM and document management systems.
Excellent interpersonal, verbal, and written communication skills with patients, family members, coworkers, and providers.
Ability to multitask and pay close attention to detail.
Professional appearance and demeanor; scrubs are required work attire.

Nice To Haves

Experience in a urology or specialty medical practice.
Surgery scheduling experience.

Responsibilities

Arrive at the assigned workstation ready to work at the scheduled start time and open the clinic, including preparing rooms and equipment, running urine controls, and completing chart preparation.
Clean, prepare, and stock exam rooms, the laboratory area, and restrooms.
Maintain efficient patient flow and prepare patients for, and assist providers with, examinations and procedures.
Perform provider-assigned tasks, including specimen collection, vital signs, urinalysis, injections, phlebotomy, and catheterization.
Prepare laboratory specimens and follow the lab insurance matrix for send-out specimens.
Document medical assistant workflow in the appropriate EHR templates.
Answer and return patient calls, discuss acute symptoms with the provider when necessary, and complete calls by the end of each day.
Process and document prescriptions promptly, document calls and outside communications in patient records, and complete medication prior authorizations, Title 19 forms, and Letters of Medical Necessity as needed.
Schedule outpatient and inpatient surgeries and services as assigned.
Clean, disinfect, and sterilize instruments; maintain the cystoscope pressure-testing, cleaning, and sterilization station with documentation; and perform weekly autoclave spore testing.
Complete required OSHA logs on time and maintain applicable OSHA standards and CLIA requirements.
Protect patient privacy and follow HIPAA and UCNT confidentiality standards.
Maintain medical supplies, place orders with approved vendors or notify the Clinic Manager of needs, and keep supply and sample cabinets clean and maintained.
Keep exam room and provider files stocked weekly or daily as needed.
Perform chart take-down, place PHI and unscanned reports in designated scan bins, confirm provider chart notes are complete weekly, and shred dictation notes.
Complete missing-results reports as assigned and notify the call center of physician schedule changes.
Complete special projects assigned by the Clinic Manager or other management members and perform other duties as assigned.