Certified Medical Assistant (CMA) - Alpharetta Primary Care (Extended Hours)

Wellstar Health System•Alpharetta, GA

About The Position

The Medical Assistant works under the direction of a physician, clinical lead, clinical nurse supervisor, nurse supervisor, and/or office manager. The role anticipates patient needs, provides care under physician direction, prepares patients for examinations, assists with treatments, coordinates tests and follow-up care, records treatment in the medical record, and helps explain instructions to patients and families. The Medical Assistant must demonstrate competency in caring for patients across all age groups, from neonates through older adults, and may perform front-office registration, laboratory testing, and radiology functions within a specialty setting. The position includes clinical and non-clinical duties across service areas, including patient registration, room and equipment preparation, vital signs, diagnostic imaging, laboratory testing, and coordination of patient care. It also supports patient-centered communication, collaboration with the healthcare team, professional development, evidence-based practice, safety, and effective use of people and material resources.

Requirements

High school diploma or equivalent.
Successfully pass a Medical Assistant credentialing body examination (AAMA, AMT, NHA, or NCCT) and maintain a current Medical Assistant credential.
Maintain a current American Heart Association BLS card upon hire.
Complete the required OSHA training course for operators of radiology equipment within 60 days.
Be organized and attentive to detail.
Work quickly and efficiently to support patient comfort and satisfaction.
Communicate and understand verbal and written English, use technology to support clinical care, and possess basic computer skills.
Adhere to the WellStar Credo and Code of Conduct.

Nice To Haves

Graduate of an accredited medical assistant program.
Graduate of a newly formed medical assistant program intending to seek CAAHEP or ABHES accreditation.
Work experience in a practice setting.
Experience in the practice specialty, which is identified as required.
Radiology experience; training may be provided within the first 60 days.
Phlebotomy certification; training may be provided within the first 60 days.

Responsibilities

Register patients and complete necessary registration operations.
Prepare rooms and equipment, assist physicians with patient treatment, take vital signs, and perform other patient-preparation duties.
Rotate among clinical and non-clinical service areas, including laboratory, x-ray, and front office; address patient safety needs and cross-train team members.
Perform radiographic and other diagnostic imaging procedures; prepare and position patients, use radiation-protection techniques, obtain ordered views, process images, check identification and image quality, and maintain logs and documentation.
Start laboratory equipment and maintain required logs and documentation; perform ordered laboratory tests, draw blood, conduct point-of-care testing, stock supplies, and complete quality-control and cleaning procedures.
Provide relationship-based, culturally responsive, patient-centered care and partner with patients and families to keep patients at ease and focus care on their goals.
Coordinate delivery and documentation of safe, quality care, communicate with interdisciplinary team members, and promote a respectful, inclusive clinical environment.
Complete competency assessments and required education; potentially serve as a preceptor and role model for staff or students.
Promote evidence-based practice, follow organizational policies and clinical standards, and participate in practice-safety and data-collection activities as appropriate.
Plan proactively for patient care across the care continuum and support development of protocols and procedures when called upon or through self-initiation.
Support efficient and effective use of human and material resources.