Certified Medical Assistant CIC

Riverside Health System • Newport News, VA

4d • $20 - $27

About The Position

The certified/registered medical assistant performs a wide range of clinical duties, assisting physicians in providing quality care in a medical office setting. The role requires knowledge and skills to provide age-appropriate care and interpret assessments in relation to growth and development across the lifespan. The medical assistant also needs knowledge of health insurance preauthorization and referral processes, and attention to scheduling tests and specialist visits within network guidelines.

Requirements

• Graduate of a Medical Assistant program.
• Certified Medical Assistant (CMA) credential from the American Association of Medical Assistants (AAMA).
• CPR/BLS certification from the American Heart Association, American Red Cross, or American Safety and Health Institute, required upon hire.
• First Aid certification from the American Heart Association, American Red Cross, or American Safety and Health Institute.

Nice To Haves

• Clinical experience.

Responsibilities

• Perform laboratory procedures, including compliant use of ABNs and phlebotomy when applicable, and send specimens to the laboratory.
• Perform lab linkage, obtain pre-authorizations, and schedule tests and specialist visits within network limitations.
• Maintain and use knowledge of ICD and CPT coding, insurance carrier guidelines, and Medicare regulations.
• Assist patients with questions about access to care, appointments, referrals, and essential information; provide customer service and follow-up.
• Manage patient expectations through clear explanations, including communicating delays as appropriate, and effectively manage provider patient schedules.
• Provide patient education according to protocol and provider instruction, using Electronic Health Record and exit interview communication tools.
• Complete initial patient workups, including manual vital signs; chaperone patients and assist providers with procedures.
• Ensure patient rooms are clean and compliant for the next visit.
• Maintain clinical equipment and order and stock clinical supplies as necessary.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed