Certified Medical Assistant CIC

Riverside Hospital • Newport News, VA

2d • Onsite

About The Position

The Certified Medical Assistant performs a wide range of clinical duties to assist physicians in providing quality care in a medical office setting. The role requires knowledge and skills to provide age-appropriate care and interpret assessments in relation to growth and development across the lifespan. The medical assistant must also understand health insurance preauthorization and referral processes, and schedule tests and specialist visits within network guidelines.

Requirements

• Graduate of a Medical Assistant education program.
• Certified Medical Assistant (CMA) certification from the American Association of Medical Assistants (AAMA), required.
• CPR/BLS certification from the American Heart Association, American Red Cross, or American Safety and Health Institute, required upon hire.
• First Aid certification from the American Heart Association, American Red Cross, or American Safety and Health Institute, required.

Nice To Haves

• Clinical experience.

Responsibilities

• Perform laboratory procedures, including compliant use of ABNs and phlebotomy skills when applicable, and send specimens to the lab.
• Complete lab linkage, obtain pre-authorizations, and schedule tests and specialist visits within network limitations.
• Maintain and apply knowledge of ICD and CPT coding, insurance carrier guidelines, and Medicare regulations.
• Assist patients with questions about access to care, including appointments, referrals, and essential information.
• Provide excellent customer service and follow-up; explain delays as appropriate, manage patient expectations, and effectively manage provider schedules.
• Provide patient education according to protocols and provider instruction, including use of Electronic Health Record and exit interview communication tools.
• Complete initial patient workup, including manual vital signs; chaperone patients and assist providers with procedures.
• Ensure patient rooms are clean and compliant for the next visit.
• Maintain clinical equipment and order and stock clinical supplies as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed