Certified Medical Assistant (CMA/RMA) - Pediatrics North Allen

Carle Health•Peoria, IL

About The Position

The Certified Medical Assistant assists providers and clinical staff with patient rooming and basic clinical care, including obtaining medical histories and vital signs and preparing patients for examinations, treatments, and minor surgical procedures. The role supports patient follow-up by tracking appointments, laboratory tests, procedures, and results, and schedules referrals to specialists or outpatient services as requested by providers. It also completes referral and laboratory forms and requisitions, including appropriate CPT/ICD-10 coding. The position carries out clinical orders within the employee’s scope, competency, and licensure. Duties may include collecting blood and other specimens, preparing specimens for laboratory analysis, and administering medications and vaccinations orally or by injection. The medical assistant documents care in the electronic medical record using standardized workflows and provides patient and family education as directed by the provider. The role also requires compliance with applicable clinical, safety, privacy, and workplace policies; regular attendance; participation in clinic communications and meetings; and a collaborative approach to improving quality and customer service. Other duties may be assigned by the Clinic Administrator to support office operations.

Requirements

High school diploma or GED.
Work experience as a certified medical assistant.
Hold one of the listed medical assistant credentials: CMA from the American Association of Medical Assistants (AAMA); RMA from American Medical Technologists (AMT); CCMA from the National Healthcareer Association (NHA); or Certified Medical Assistant from the National Center for Competency Testing (NCCT).
Basic Life Support (BLS) certification from the American Heart Association (AHA) within 30 days.

Responsibilities

Obtain patient histories and review of systems, measure vital signs, complete screening questions, and document information in the patient chart.
Prepare patients for examinations, treatments, and minor surgical procedures.
Collect blood and other patient samples and prepare specimens for laboratory analysis, as required.
Carry out provider orders within the scope of competency and licensure, including administering medications and vaccinations orally or by injection.
Track follow-up appointments related to office visits, laboratory tests, and procedures.
Assist with managing test results and patient follow-up as determined by the provider.
Schedule referrals to specialists or outpatient services at the provider’s request.
Complete forms and requisitions for referrals and laboratory testing, including appropriate CPT/ICD-10 coding.
Document patient care in the electronic medical record using standardized workflows and processes.
Answer questions and provide teaching to patients and family members as directed by the provider.
Understand testing values and their relationship to patient status, and take appropriate next steps within the scope of the role.
Maintain compliance with CLIA, OSHA, safety, risk management, Compliance, HIPAA, and workplace policies and procedures.
Stay informed about clinic, department, and organizational matters by attending meetings, reading emails, and checking the organization’s intranet.
Maintain regular and consistent attendance and contribute to quality, customer service, and positive team goals.
Perform other duties as requested by the Clinic Administrator to support effective office operations.