About The Position

The Certified Medical Assistant assists providers and clinical staff with basic patient-care tasks, including obtaining vital information and preparing patients for examinations, treatment, and minor surgical procedures. The role supports follow-up care by tracking appointments, laboratory tests, procedures, and results, and by scheduling specialist or outpatient referrals requested by providers. The medical assistant completes referral and laboratory forms and requisitions, including appropriate CPT/ICD-10 coding, and documents care in the electronic medical record using standardized workflows. The position also involves answering questions and providing patient and family education as directed by the provider. The medical assistant must perform delegated tasks within the scope of certification, licensure, and competency; maintain compliance with relevant clinical, safety, privacy, and workplace policies; and contribute to effective clinic operations and patient service.

Requirements

  • High school diploma or GED.
  • Work experience as a certified medical assistant.
  • One of the following credentials: Certified Medical Assistant (CMA) from the American Association of Medical Assistants (AAMA); Registered Medical Assistant (RMA) from American Medical Technologists (AMT); Certified Clinical Medical Assistant (CCMA) from the National Healthcareer Association (NHA); or Certified Medical Assistant (NCCT) from the National Center for Competency Testing.
  • Basic Life Support (BLS) certification from the American Heart Association (AHA) within 30 days.

Responsibilities

  • Obtain and document patient history, review of systems, vital signs, and screening information in accordance with clinical protocols.
  • Prepare patients for examinations, treatment, and minor surgical procedures.
  • Draw and collect blood or other patient samples and prepare specimens for laboratory analysis, as required.
  • Carry out provider clinical orders within competency and scope, including administering medications and vaccinations orally or by injection.
  • Track follow-up appointments related to office visits, laboratory tests, and procedures to support ongoing patient health.
  • Assist with managing results and follow-up as determined by the provider.
  • Complete delegated patient-care tasks within the scope of certification, licensure, and competency.
  • Schedule specialist or outpatient referrals requested by the provider and complete related forms or requisitions, including appropriate CPT/ICD-10 coding.
  • Document patient care in the electronic medical record using standardized workflows and processes.
  • Answer questions and provide teaching to patients and family members as directed by the provider.
  • Understand laboratory and procedure testing values and their relationship to patient status, and take appropriate next steps within scope and licensure.
  • Attend clinic or department meetings, read emails, and check the organization’s intranet for relevant information.
  • Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines, and applicable Compliance, HIPAA, and workplace policies.
  • Maintain regular and consistent attendance and demonstrate initiative to improve quality and customer service.
  • Contribute to team goals by balancing individual and team responsibilities, welcoming feedback, and supporting positive team outcomes.
  • Perform other duties requested by the Clinic Administrator to facilitate effective office operations.

Benefits

  • Comprehensive benefits package for team members and providers.
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