Certified Medical Assistant - Digestive Health Institute - DHI GEN ORMC
About The Position
The Certified Medical Assistant supports physicians, advanced practice providers, and practice operations at the Orlando Health Digestive Health Institute’s downtown Orlando location. The role includes patient-care duties and assistance with examinations and procedures, routine treatments, approved medications, documentation, and coordination of specialty testing and follow-up care. The position also contributes to quality improvement, Medical Assistant orientation and competency development, and departmental projects. The posting notes that one or more years of experience is preferred, while the Qualifications section lists no experience requirement.
Requirements
- High school graduation or equivalent.
- Successful completion of Medical Assistant training from an approved technical school, or at least one year of verifiable, applicable work experience as a Medical Assistant in a patient-care setting.
- Current BLS Healthcare Provider Certification.
- Current certification or registration as a Medical Assistant from an accepted agency, including CCMA (NHA), CMA (AAMA), CMAC (AMCA), NCMA (NCCT), NRCMA or NRCAMA (NAHP), or RMA (AMT, ARMA, or AAH). Certifications from agencies not listed may be considered case by case.
Nice To Haves
- One or more years of experience preferred.
Responsibilities
- Gather patient data through interviews and observation.
- Assist patients and families with preparation for examinations.
- Assist physicians during examinations and procedures.
- Provide routine treatments and administer approved medication types as ordered by a provider.
- Enter medication, laboratory, and diagnostic imaging orders into the electronic medical system under a provider’s direction.
- Document patient data, treatments, procedures, and patient education according to Orlando Health and department policies.
- Coordinate specialty testing and specialty physician consultations, including providing patients with scheduling information.
- Process incoming and outgoing calls independently and professionally using sound clinical judgment.
- Help develop and coordinate Medical Assistant orientation in the assigned practice; act as a preceptor or oversee assigned preceptors in collaboration with nursing/clinical leadership and a corporate Learning Consultant.
- Support and help develop quality strategies within the practice.
- Help facilitate and participate in the skills portion of the Annual Clinical Review for Medical Assistants.
- Collaborate with clinical leadership and education staff to assess Medical Assistants’ ongoing competence.
- Lead and participate in departmental committees and special projects.
- Maintain reasonably regular, punctual attendance and comply with Orlando Health policies and applicable standards.
- Demonstrate knowledge and skills necessary to provide care appropriate to patients’ age-specific needs.
- Maintain awareness of medical/legal issues and patient rights and comply with regulatory and accrediting standards.
- Use supplies efficiently.
- Assist the business office as needed with reception, scheduling, and patient discharge.
- Support quality initiatives, goal attainment, and clinical outcome improvement activities.
- Communicate professionally and effectively with patients and family members and collaborate with administrative and operations staff.
Benefits
- Career-growing free education programs.
- Well-being services for employees and their families.
- Benefits begin on day one.
- Flexibility wherever possible.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
