Certified Medical Assistant, Frisco

UT Southwestern Medical Center•Frisco, TX

About The Position

UT Southwestern is hiring Certified Medical Assistants for its ambulatory care clinics across the Dallas–Fort Worth area. The role focuses on providing an exceptional patient experience, supporting patient care from intake through discharge, and helping maintain clinic efficiency. Duties include recording medical histories and vital signs, assisting with minor procedures, administering medications as directed, documenting patient information, and performing administrative tasks such as scheduling appointments, managing medical records, and coordinating referrals. New hires complete general and ambulatory orientation, clinical observation, training in Epic registration, scheduling, and EpicCare, insurance entry and verification, referrals management, cash drawer and payment posting, check-in/check-out procedures, and practical training in their assigned clinic. The position is security-sensitive and subject to criminal-history record review under Texas Education Code §51.215.

Requirements

High school diploma or equivalent.
Completion of Medical Assistant training in an approved program, or one year of patient-care experience in a physician office practice or hospital setting.
CPR or Basic Life Support (BLS) certification from an American Heart Association- or American Red Cross-accredited course before the first day of employment.
Current Medical Assistant certification through one of the following: American Association of Medical Assistants; American Medical Technologists Association; National Association for Health Professionals; National Center for Competency Testing; National Healthcareer Association; or American Allied Health.
Upload Medical Assistant certification with the application.

Responsibilities

Take, record, and report patient vital signs using medical equipment; perform low-complexity procedures and approved clinic-specific diagnostic testing, including visual acuity, developmental and/or musculoskeletal screening, point-of-care testing, phlebotomy, and EKG testing.
Escort or transport patients to exam rooms, treatment rooms, or other areas as directed.
Document completion of patient care tasks in medical records and reinforce education provided by a physician or nurse, seeking assistance as appropriate.
Prepare exam rooms, facilitate use of diagnostic equipment, and ensure needed patient information is available.
Monitor autoclave temperatures weekly, perform point-of-care testing quality assurance, and complete monthly audit reports on compliance as directed.
Serve as a preceptor and resource for newly hired medical assistants and medical assistant externs, supporting their integration into the department.
Perform administrative and clerical duties as needed, including scheduling appointments, pre-certifying procedures, and answering patient calls and forwarding information to nurses for triage as directed.
Inspect equipment and facilities visually and physically to support patient safety and proper functioning.
May serve as a clinic safety officer, verifying employee knowledge of fire safety and the work area's evacuation plan as directed.
Confirm appropriate patient consent and authorization forms are signed for research and/or medical treatment.
Maintain customer service, clinical, and technical skills through training and participate in annual skills competency review.
Maintain adequate supplies for the work area.
May provide occasional working supervision to non-licensed medical and/or clerical office support personnel for clerical or other non-clinical activities.
Perform other duties as assigned.