Certified Medical Assistant

KETCHIKAN INDIAN CORPORATION • Ketchikan, AK

14d • $53,043 - $89,399 • Onsite

About The Position

The Certified Medical Assistant (CMA) will provide patient care in a clinical setting in accordance with the scope and practice guidelines set forth by the American Association of Medical Assistants (AAMA). As a Certified Medical Assistant at KIC Tribal Health Clinic (THC), you will play a critical role in delivering innovative treatments while supporting our team and ensuring exceptional patient care.

Requirements

• High school diploma or equivalent required.
• 1 year of medical assistant or similar experience (CMA I).
• 3 years of Certified Medical Assistant experience (CMA II).
• 5 years of experience as a Certified Medical Assistant (CMA III).
• Possess and maintain a current National certification as a medical assistant (AAMA, NCMA or CCMA).
• Basic Life Support (BLS) certification required.
• Knowledge of universal precautions and safety measures in providing patient care.
• Knowledge and skill in gathering, reporting, and recording patient information.
• Knowledge of EMR and all associated care programs.
• Knowledge and ability to carry out rules of Health Insurance Portability and Accountability Act (HIPAA), which protects patient rights.
• Ability to manage simultaneously multiple tasks, including phone calls, computer operations, and in-person visitors.
• Skilled in customer service and communication to ensure patients feel comfortable before, during, and after appointment(s).
• Ability to communicate and collaborate professionally.
• Ability to recognize, identify, and resolve problems and issues without direct supervision.
• Ability to work independently.
• Ability to assist medical providers during procedures, ensuring an efficient and smooth workflow.
• Ability to take detailed and accurate patient histories.
• Ability to organize and manage patient records and appointment scheduling to optimize and support clinic operations.
• Ability to manage medical referrals and communicate updates effectively with the medical and nursing team when appropriate.
• Ability to take directions from supervisor and/or designee.
• Ability to maintain confidentiality of all KIC operations and staff.
• Must complete training as a preceptor within 1 year (CMA II).
• Must remain current on training as a preceptor (CMA III).

Nice To Haves

• A combination of relevant experience, education, and training may substitute for education and experience requirements on a year-for-year basis (CMA I).

Responsibilities

• Welcomes and provides information to patients, visitors, and tribal members either in person or phone.
• Sends reminder to patients to schedule preventive care appointment.
• Adheres to rescheduling appointment protocol.
• Attends and participates in appropriate committee meetings to improve quality processes and maintain quality results.
• Works with Clinic staff in preparation, participation, and closure of medical services daily.
• Prepares and gathers information needed for patient visit.
• Rooms patients per clinic guidelines.
• Completes appropriate aspects of patient care to include: vital signs, height, weight, and an eye exam if needed.
• Sets up and assists in procedures, while observing sterile technique.
• Provides approved injections (vaccines and state-approved IM medications), ECG’s, pre-exam prep, assists provider during exam, and collects lab specimens.
• Performs minor, non-invasive treatments to include: simple wound care and suture/staple removal after assessment by a provider.
• Assists in moving and/or transporting patients as needed.
• Answers patient questions or refers them to the proper source.
• Cleans exam rooms per protocol, observing standard precautions based on reported symptoms.
• Administers approved medication, after completion of school with oversight by Registered Nurse.
• Maintains a working inventory of medical supplies.
• Performs daily stock of exam rooms and monthly outdates, including appropriate disposal of expired items.
• Cleans dirty / used supplies and equipment.
• Reports any unsafe conditions to appropriate supervisor upon discovery.
• Other related duties as assigned.
• Trains/Orients MA Apprentice/Students and Certified Medical Assistant I (CMA II & III).
• Participates in or leads organized staff education (CMA II & III).
• Must participate in an annual outreach activity (CMA II).
• Must teach, organize and lead positive change through policy development and implementation (CMA III).
• Must participate in outreach activities twice a year (CMA III).
• Acts as a role model and mentor for all CMA staff (CMA III).

Benefits

• KIC is a Drug-Free Workplace. All employees must adhere to KIC drug and alcohol policies and procedures to ensure a safe workplace. Employees must pass a pre-employment and subsequent random and/or for cause drug and alcohol screening to be eligible for and maintain employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED