Certified Medical Assistant
Duke Careers•Durham, NC
•$20 - $25•Onsite
About The Position
As a Medical Assistant, Student Health, you’ll play a vital role in supporting student well-being by delivering compassionate, high-quality care in a collaborative clinical environment. You’ll work closely with providers, nurses, and administrative staff to ensure students feel welcomed, informed, and cared for throughout their health journey. In this role, you’ll balance hands-on clinical care with patient-facing administrative support—helping create a seamless and positive experience for every student we serve.
Requirements
- High school diploma or GED
- Certification or registration as a Medical Assistant (AAMA, AMT, NHA-CCMA, NCMA, or ARMA)
Nice To Haves
- Graduation from a Medical Assistant program accredited by the Commission on Accreditation of Allied Health Education (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES).
- Experience in a healthcare or ambulatory care setting
- Experience in college health or student health environments
- AAMA certification preferred
Responsibilities
- Welcome students and manage check-in and check-out processes using electronic medical records (EMR) systems
- Verify insurance coverage, confirm eligibility, and collect payments when needed
- Schedule appointments for new and returning student patients
- Assist with prior authorizations and referral coordination
- Partner with clinical teams to ensure smooth patient flow and efficient operations
- Take medical histories and record vital signs
- Prepare patients for exams and explain procedures clearly and compassionately
- Assist providers during examinations and treatments
- Collect and process laboratory specimens; perform basic lab testing
- Administer medications and support prescription processes as directed
- Perform clinical tasks such as phlebotomy, EKGs, dressing changes, and suture/staple removal
- Prepare patients for diagnostic testing including X-rays and other procedures
- Maintain sterile environments and properly handle medical instruments and supplies
- Educate students on care plans and support their understanding of treatment instructions
- Provide general information about Student Health services and direct patients appropriately
- Collaborate with clinics and ancillary services to support continuity of care
- Assist with additional duties to support clinic operations and patient care excellence
Benefits
- Comprehensive and competitive medical and dental care programs
- Generous retirement benefits
- A wide array of family-friendly and cultural programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
