CERTIFIED MEDICAL ASSISTANT

Primary Care Associates of Appleton•Appleton, WI

1d•Onsite

About The Position

The Certified Medical Assistant is responsible for performing and assisting physician with patient care in an office setting. This role involves working with an Internal Medicine Physician four days a week, with Thursday as the day off. The department is Nursing and the position reports to the Director of Nursing.

Requirements

Credentialed as a CMA or RMA, or eligible to obtain certification within 3 months of hire if new graduate.
Must maintain current BLS for healthcare certification.
Computer skills required: Payroll system; EPIC software
Strong knowledge of medical terminology, physiology and anatomy.
Pleasant and effective communication skills.
Strong organizational skills.
Ability to work well with all customers of Primary Care Associates.
Ability to function as a part of a team with a cooperative attitude.
Ability to prioritize and work efficiently.
Able to work under pressure and in a fast pace environment.
Must have flexibility in work schedule.

Nice To Haves

Previous experience in a medical office setting preferred.

Responsibilities

Greets and escorts patients to exam rooms.
Rooms patient utilizing rooming standards and sets up exam room accordingly.
Interviews patients, measures vital signs such as pulse rate, temperature, blood pressure, weight and height; and records information on patients’ charts.
Gives injections and other medications under physician supervision, when applicable.
Instructs patients regarding preparation for tests and procedures.
Records laboratory, x-ray, ECG results and other pertinent medical data in patients’ charts.
Handles incoming and outgoing mail, making sure the doctors sees all necessary information.
Cleans and stocks exam rooms including monthly instrument cleaning, sterilization of instruments and refilling of supplies, as necessary.
Handles patient telephone calls as directed by Triage Nurse.
Screens patient telephone calls to physician, and calls patients to relay advice, information and instructions from physician.
Calls in prescriptions and refills to pharmacies under physician direction.
Schedules special appointments (i.e. referrals, surgeries, x-ray, and lab).
Assesses and schedules appointments for patients.
Speaks to callers, patients, physicians, other staff and anyone they interact with during their assigned work hours in a polite, courteous, understandable manner that projects Primary Care Associates interest in providing high quality customer service.
Completes assigned duties in a timely, accurate manner.
Demonstrates a team spirit through cooperative, supportive professional work relationships.
Assists with procedures completed by provider.
Abstracts medical information on patient into the EMR.
Complies with company policies and procedures.
Maintains a regular and reliable level of attendance.
Maintains confidentiality of patient information.
Performs other related duties as assigned by management.