Certified Medical Assistant

Texas Tech University•El Paso, TX

12d•Onsite

About The Position

As part of an ambulatory care team, the Certified Medical Assistant provides patient care and administrative clinical support while helping ensure efficient operations. The position partners with physicians and licensed providers in delivering healthcare services. This role is performed onsite at Texas Tech Health El Paso; remote and hybrid work are not available. The employer is not considering applicants who require employment visa sponsorship, including applicants with H-1B visas or current student or postgraduate visas. The role includes assisting with examinations, treatment, and patient discharge under physician direction; preparing examination rooms and patients; collecting and documenting clinical information; performing routine tests and specimen processing; administering routine medications and injections as directed; and providing wound care. The position also supports scheduling, referrals, prior authorizations, patient counseling, phone triage, reception, registration, filing, and data entry. The employee must maintain patient confidentiality, keep required certifications and training current, follow institutional policies, and demonstrate the institution’s values. Other duties may be assigned.

Requirements

High school diploma or GED equivalent.
Graduate of a CAAHEP- or ABHES-accredited Medical Assisting Program.
Minimum of 6 months of experience working as a Certified Medical Assistant.
Current Medical Assistant certification.
Current BLS certification through the American Heart Association or American Red Cross.
Ability to work within a multidisciplinary setting.
Excellent interpersonal and communication skills.

Nice To Haves

Experience working in an academic medical or health sciences center.

Responsibilities

Assist with patient examination, treatment, and discharge under a physician’s direction.
Prepare treatment rooms and patients for examinations, tests, and procedures; clean rooms and disinfect equipment after procedures, and restock supplies.
Assist and accompany patients from the waiting room.
Interview patients and enter information into medical records; collect clinical data to support the physician’s assessment and ensure charts and forms are ready for the provider.
Measure, collect, and record vital signs, including pulse, oxygen, temperature, blood pressure, weight, and height.
Perform routine patient testing and collect and process specimens such as blood, urine, tissue biopsies, and throat cultures.
Prepare and administer routine medications by oral, rectal, topical, nebulized, intramuscular, or subcutaneous routes, and administer injections other than controlled substances as directed by a physician.
Identify, monitor, and report adverse reactions.
Remove sutures and staples, change sterile and non-sterile dressings, and provide wound care as requested.
Maintain patient confidentiality and privacy.
Verify accurate documentation of patient data in electronic systems and distribute information through manual processes as needed.
Schedule follow-up appointments, referrals, and testing as requested; initiate prior authorizations or pre-certifications as appropriate.
Counsel patients on process requirements.
Perform clinical support duties such as phone triage, filing, front-desk reception, data entry, and patient registration as requested.
Maintain required certifications, licensure, compliance, and mandatory training.
Follow TTUHSCEP policies, procedures, and practices.
Demonstrate Texas Tech Health El Paso’s values and encourage staff across the institution to do so.
Perform other duties as assigned.