Certified Medical Assistant - Traverse City, MI

Vivo Infusion•Traverse City, MI

About The Position

The Certified Medical Assistant assists providers, nurses, and patients with administrative and patient-care activities that help the facility run smoothly. The role includes greeting patients and providing general medical support. The Medical Assistant delivers safe, effective, compassionate care consistent with applicable state and federal guidelines, company policies and procedures, and the employee’s scope of practice. The position supports clinical operations by preparing charts, monitoring lab completion, maintaining stocked and tidy exam rooms, escorting patients, taking and documenting preliminary examination information, assisting with telehealth, scribing visits as directed, educating patients, preparing orders, and maintaining patient records. The Medical Assistant is expected to stay current on rheumatology medications, treatments, and office procedures, communicate patient issues, and follow infection-control practices. The role also includes reporting unsafe conditions, maintaining confidentiality, participating in required meetings and emergency procedures, covering coworkers when needed, and performing other duties as requested. The position works around medical equipment and may involve exposure to airborne particles and chemicals. It requires frequent lifting and carrying up to 50 pounds, as well as standing, walking, sitting, reaching, bending, and using hands for manual tasks.

Requirements

Medical Assistant Certification is required.
Ability to multitask in a fast-paced environment with multiple interruptions.
Knowledge and experience with Microsoft Office Suite.
Outstanding communication and interpersonal skills, including the ability to communicate professionally and effectively with staff, patients, and physicians.
Computer skills for electronic recordkeeping.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to frequently lift or move up to 50 pounds, including carrying and transporting up to 50 pounds for distances up to 60 feet.
Ability to stand, walk, talk, hear, smell, sit, stoop, kneel, bend, crouch, or crawl as required.
Excellent visual acuity and manual dexterity; required vision abilities include close vision, color differentiation, distance vision, peripheral vision, depth perception, and focus adjustment.
Ability to use required safety equipment and personal protective equipment, which may include a face shield or goggles, non-slip shoes, gloves, a mask, and other protective garments or equipment.

Responsibilities

Prepare patient charts one week in advance, entering relevant labs, x-rays, prior progress notes, consultation notes, and BMD and TB test results on the appropriate grids.
Monitor ordered lab completion and follow up with patients who fall behind by phone and letter, documenting the follow-up in the chart when needed as clinical backup.
Review the medical supplies inventory log and ensure needed supplies are ordered when directed.
Keep exam rooms stocked, neat, and tidy; wipe them down at the end of the day and as needed throughout the day.
Escort patients to exam rooms, take and chart vital signs, assess patient needs, obtain medical histories, notify the doctor when patients are ready, and report noted changes or concerns to the provider.
Assist providers with telehealth by checking virtual patients in and updating medical histories in NextGen.
Scribe patient visits as directed by providers, educate patients, and prepare orders.
Maintain and review patient records, charts, and other pertinent information, including patient histories, procedures, medications, tests, and examination results.
Stay up to date on rheumatology medications, treatments, and office procedures, and educate patients and answer their questions about them.
Communicate effectively and report patient issues as needed during the treatment day.
Follow company policies and CDC guidelines for infection control.
Immediately report unsafe conditions to the Clinic Manager.
Perform duties professionally and courteously, and cover coworkers in other departments when needed.
Work efficiently under tight deadlines and high work volume.
Participate in emergency evacuation procedures in the event of fire or disaster.
Maintain confidentiality of company and patient records and adhere to HIPAA requirements.
Comply with company policies and procedures and participate in required staff and educational meetings.
Request assistance or advice from the supervisor as needed and perform other duties as requested.