Certified Medical Assistant

FETTER HEALTH CARE NETWORK INC•Charleston, SC

About The Position

The Certified Medical Assistant provides proactive clinical support to clinicians by assisting with patient follow-up, exam-room preparation, and organizational goals. The role supports patient visits and procedures, maintains clinical supplies and equipment, completes patient and billing records, and helps coordinate care and follow-up activities.

Requirements

  • High school diploma or equivalent.
  • Current CMA or RMA certification required.
  • CPR certification required.
  • Computer literacy and ability to use Microsoft Word, Outlook, and Excel.
  • Knowledge of office practices and medical terminology.
  • Excellent grammar usage, problem-solving ability, and organizational and communication skills.
  • Ability to work effectively and consistently with limited direct supervision.
  • Ability to communicate well with staff, physicians, and the general public.
  • Professional, courteous, and understanding interactions with patients, visitors, employees, and medical staff.
  • Dependability and a flexible work schedule.
  • Neat and friendly appearance.

Nice To Haves

  • Ability to speak Spanish.
  • One to three years of experience in a medical office or health care setting.

Responsibilities

  • Greet patients in person or by telephone and answer or refer inquiries.
  • Prepare patients for visits by directing or accompanying them to exam rooms, providing gowns and drapes, positioning them, and arranging instruments, supplies, and equipment.
  • Verify patient information by interviewing patients, reviewing or recording medical histories, taking vital signs, and confirming the purpose of visits or treatments.
  • Assist health care providers during examinations and procedures; prepare laboratory specimens; perform basic onsite laboratory tests; dispose of contaminated supplies; sterilize instruments; administer medications onsite; authorize directed refills; telephone prescriptions to pharmacies; draw blood; take electrocardiograms; remove sutures; and change dressings.
  • Educate patients by providing medication and diet information and instructions and answering questions.
  • Record patient examination, treatment, and test results.
  • Record billing information for services rendered, complete insurance forms, and respond to insurance and other third-party inquiries.
  • Maintain supply inventory, place orders, and verify receipt of supplies.
  • Maintain equipment by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and requesting repairs.
  • Maintain a safe, secure, and healthy work environment by following and enforcing standards, policies, procedures, and applicable federal, state, and local requirements.
  • Record refrigerator, freezer, incubator, and room temperatures daily.
  • Autoclave instruments according to daily and monthly cleaning schedules.
  • Prepare and adequately stock exam rooms for patients.
  • Anticipate preliminary tests and, when appropriate, prepare patients in gowns for pelvic examinations, physical examinations, and other visits.
  • Assist providers with prescribed medications and samples from the clinic medication outlet.
  • Review and plan provider scheduling with the LPN Care Coordinator.
  • Assist the LPN Care Coordinator with referrals and tracking weekly laboratory tests, radiology, and EKGs.
  • Log positive HCG results and abnormal cytology reports in the appropriate logs.
  • Assist providers with minor surgeries and procedures.
  • Administer immunizations and injections as directed by a provider.
  • Perform other duties as assigned by the Clinical Services Director.
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