Certified Medical Assistant - Pain Management

Graham Regional Medical Center•Graham, TX

7d•Onsite

About The Position

The Medical Assistant is responsible for rooming patients, assisting staff and physicians, obtaining referrals, and assisting in other areas when needed. This role primarily interacts with administration, physicians, employees, clinical and non-clinical departments, patients, and visitors. Key responsibilities include serving as a receptionist, rooming patients, setting up medical equipment, assisting with medical procedures, accurate documentation in Electronic Medical Records, floating to other specialty clinics, providing customer service, maintaining confidentiality and HIPAA compliance, cooperating with other personnel, and demonstrating professionalism. The role requires solving practical problems, attending meetings, and performing other assigned duties. Equipment used includes computers, telephones, facsimile machines, copiers, scanners, printers, calculators, and other standard office equipment.

Requirements

High School Diploma or equivalent required.
Medical Assistant certificate required or equivalent combination of education, training, and experience.
BLS certificate required.
One-year customer service experience required.
Sufficient hearing, vision and dexterity to perform duties safely.
Must be committed to quality and patient safety at all times.
Excellent command / highly proficient in spoken and written English.
Basic computer skills, including but not limited to: Microsoft Office, electronic medical documentation, and email.
Must be effective at adjusting to change, prioritizing duties, handling stress and effectively communicating face-to-face and/or over the telephone.
Must be able to work independently, and flexibly, and as a part of a multidisciplinary team.
Must be able to manage several interruptions throughout the shift.
Must have strong interpersonal and communication skills, verbal and written.
Must have strong time management skills.
Must be able to work under pressure while interacting in a helpful, courteous manner with a high degree of patient contact.

Nice To Haves

Medical office or healthcare experience preferred.
Bilingual in Spanish preferred.

Responsibilities

Serve as a receptionist to include: greet patients, answer phones, schedule patients, verify insurance, obtain authorizations, collect payments, key ICD10 codes and file insurance claims.
Room patients, take vital signs and reconcile medication lists.
Set up medical equipment and help with medical procedures such as suture removal, dressing changes, cast removals, brace fitting, and drawing and assisting with administering injections.
Accurate, timely documentation into Electronic Medical Records.
Float to other specialty clinics as directed.
Provide exemplary customer service.
Maintain confidentiality and compliance with HIPAA.
Cooperate with other personnel to achieve departmental objectives and maintain good employee relations, inter-departmental objectives, and infection control policies.
Cordially demonstrate timeliness and professionalism in appearance, communications, and actions during all interactions and with all individuals and entities.
Solve practical problems, dealing with a variety of issues, and interpret a variety of instructions furnished in written and oral form.
Attend meetings as required.
Perform other duties as requested or assigned.