About The Position

Performs assigned patient care and related administrative duties under the direct supervision of physician(s), as well as office and clerical duties assigned by the office manager. Specific patient care responsibilities are assigned by the supervising physician after competency is established. The role performs clinical, technical, administrative, and clerical work within the scope of training and certification, including point-of-care testing. This position is a non-management job that reports to a supervisor, manager, director, or executive.

Requirements

  • Required job-related certification from one of the following: CMA (AAMA), RMA (AMT), CCMA (NHA), NCMA (NCCT), RMA (ARMA), NRCMA (NAHP), or RMA (AAMP).
  • Able to maintain confidentiality.

Nice To Haves

  • Completion of an accredited medical assistant program is preferred.

Responsibilities

  • Perform clinical, technical, administrative, and clerical duties as directed by the physician and within the scope of training and certification, including point-of-care testing.
  • Receive critical lab values, report them to the physician, and document notification in the medical record.
  • Prepare patients for examination and treatment; obtain and record chief complaints, current medications, vital signs, pain screening, and allergies; and pend orders for physician signature.
  • Prepare exam and treatment rooms and maintain supplies and equipment, including cleaning and sterilizing instruments as needed.
  • Assist physicians with examinations, tests, procedures, and office-based surgery; apply splints, casts, and dressings and remove sutures after establishing competency; and report and assist during emergencies.
  • Prepare and administer medications and immunizations as ordered by the physician, after demonstrating competency and passing the medication administration test.
  • Receive and return clinically related telephone calls after communicating with a physician or registered nurse about patient medical concerns.
  • Provide patient education and printed information at the physician’s request about diagnosis, self-care within assigned duties, health promotion, disease prevention, and community healthcare resources; document education in the medical record.
  • Document patient data and care in the medical record.
  • Complete medical insurance and other related forms for physician review; communicate as needed with patients, referral sources, and payors between visits.
  • Complete patient registration, scheduling, billing, pre-authorization, and other assigned office and clerical duties.
  • Schedule tests and treatments as ordered by the physician.
  • Perform other duties as assigned.
  • Maintain knowledge of and comply with Prisma Health’s values.
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