Certified Medical Assistant (CMA) - Urgent Care - Occupational Health LIMA

Bon Secours Mercy Health•Lima, OH

About The Position

The Certified Medical Assistant - Urgent Care is a multi-skilled clinical professional who provides indirect and/or direct patient care within the scope of practice and in alignment with quality standards. Under the direction of a provider, the Medical Assistant helps address the patient’s chief complaint by collecting measurements such as respirations, blood pressure, pulse oximetry, height, weight, and temperature; documenting patient and family needs; participating in care planning and implementation; and administering ordered medications within the Medical Assisting scope and applicable state guidelines. The position supports clinical and administrative operations in an occupational health setting. The Medical Assistant prepares patients for provider visits, monitors and reports significant changes in their condition, and maintains skills needed to meet patient care and operational needs. Travel to other facilities or adjusted hours may be required as directed by the practice manager to meet patient care needs.

Requirements

High school diploma or GED.
Active Medical Assisting certification from an accepted certifying organization: CMA, RMA, CCMA, NCMA, or NRCMA. NCMA and NRCMA are not accepted in South Carolina; ABR-OE may be accepted if the incumbent cannot obtain MA certification, but is not accepted in South Carolina.
BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St Francis Healthcare locations; it is preferred at hire and required before independent patient care at BSMH.
Strong oral and written communication skills.
Ability to collaborate with patients, families, and teams in a high-volume environment.
Knowledge of medical terminology.
Attention to detail.
Ability to multitask.
Ability to use standard office equipment, including a computer, copier, telephone, and fax machine.

Nice To Haves

Completion of an accredited Medical Assistant post-secondary education program is preferred except in South Carolina, where an approved qualifying training program is required.
Completion of an externship or clinical lab training.
One year of recent Medical Assisting experience.

Responsibilities

Understand and follow the legal responsibilities and requirements of the Medical Assistant role.
Collect patient data, identify significant changes in condition, and report them to the provider.
Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
Demonstrate standards of excellence in interactions with internal and external customers.
Maintain clinical and administrative skills according to departmental competency guidelines and operational needs.
Show patients to examination rooms and prepare them for the physician.
Measure and document patient vital signs and other information relevant to the chief complaint.
Document patient and family needs and participate in planning and implementing care.
Administer ordered medications within the Medical Assisting scope and state guidelines.
Travel to other facilities or adjust hours as directed by the practice manager to meet patient care needs.
Record medical histories, vital statistics, and test results in medical records.
Interview patients and measure vital signs, weight, and height.
Collect and prepare blood, tissue, or other laboratory specimens for testing; perform routine laboratory tests and sample analyses.
Provide prescription and drug refill information to pharmacies as authorized and directed by the provider.
Explain treatment procedures, medications, diets, and physician instructions to patients.
Clean and sterilize instruments and dispose of contaminated supplies.
Perform general office duties, including answering telephones, taking dictation, and completing insurance forms.
Assist physicians with examinations and treatment by performing tasks such as handing instruments, giving injections, removing sutures, and changing wound dressings, after successfully completing applicable skills or competency checklists.