Certified Medical Assistant

ALLERGY PARTNERS • Austin, TX

5d • Onsite

About The Position

The Certified Medical Assistant works as part of a team to support patient comfort and well-being and assist in delivering professional medical care in accordance with Allergy Partners policies and procedures. The role performs provider-directed functions and procedures, documents assessments, care delivery, patient condition, reactions, and progress, and serves as a liaison between providers and patients. The position also reinforces patient and family education as requested by providers and performs administrative work that supports patient care.

Clinical work includes preparing patients for examinations and treatments; taking vital signs; assisting physicians; conducting allergy and breathing tests; administering injections within applicable laws and scope of practice; monitoring patients for adverse reactions; maintaining testing and emergency equipment; and documenting services in the electronic medical record. The position also supports referrals, authorizations, scheduling, supplies, and patient-related calls.

The role may support office operations, including insurance verification, billing and coding, inventory, financial processes, medical records, marketing initiatives, reporting, and provider scheduling. The Certified Medical Assistant must maintain confidentiality, follow clinical and company policies and applicable laws, complete assigned training, participate in cybersecurity practices, attend meetings, and perform other assigned duties. The position has no supervisory responsibilities and may include cross-training in front-office activities.

Requirements

• High school diploma required.
• CMA/RMA credential from an accredited program or ABR-OE required.
• Understanding of OSHA guidelines for ambulatory practices.
• Understanding of medical record documentation standards.
• Understanding of medical coding based on medical record notes to support accurate billing.
• Comfort using email and interacting with Internet applications.
• Knowledge of electronic medical records, practice management, and word processing software.
• Good communication skills and ability to interact with physicians.
• Neat, professional appearance.

Nice To Haves

• A minimum of one year of experience in a medical practice is preferred; completion of formal education will be taken into consideration.

Responsibilities

• Greet patients, escort them to exam rooms, prepare them for exams or treatments, and take vital signs.
• Assist physicians when requested and scribe for providers when required by the role.
• Perform allergy prick or intradermal testing and spirometry or other breathing tests as ordered.
• Prepare and maintain supplies and equipment for testing and treatment, including emergency equipment.
• Provide patient education when appropriate and reinforce patient and family teaching or counseling as requested by providers.
• Administer biologic injections and allergy injections as ordered, within applicable state law, regulations, and scope of practice.
• Collect blood, buccal, genetic, or other samples as ordered and allowed by state regulations.
• Monitor patients for possible adverse reactions after allergy injections.
• Answer patient-related telephone calls and respond according to clinical protocol.
• Follow standardized protocols and workflows; obtain referrals and insurance authorizations as needed.
• Schedule radiology and laboratory tests and make specialist referrals as directed by providers.
• Maintain clinical supply stock and medication samples.
• Document services personally provided in the electronic medical record and enter related charges in accordance with company guidelines.
• Collaborate with patients, colleagues, and interdisciplinary team members to achieve desired outcomes.
• Maintain office operations, including opening and closing protocols.
• Support accurate insurance verification, billing, and coding; manage clinical supply and inventory processes.
• Collaborate with physicians on process improvements and provider scheduling.
• Manage daily financial processes, including deposits, petty cash, and collections; review accounts receivable reports and help ensure timely claims resolution.
• Support medical record compliance and release processes, marketing initiatives, and community engagement.
• Prepare and review financial and management reports with physicians and the Regional Operations Manager.
• Maintain patient confidentiality and comply with HIPAA, compliance, clinical, cybersecurity, and other company policies and applicable laws.
• Complete assigned training within designated timeframes, attend regular meetings, and report incidents or policy violations through appropriate channels.
• Perform other tasks and projects assigned by the Practice Manager; may cross-train in front-office activities such as answering phones, scheduling patients, and taking payments.

Benefits

• Full-time employees: 401(k), health insurance, paid time off, paid holidays, vision insurance, health savings account (HSA), dental insurance, life insurance, and disability insurance.
• Part-time employees: 401(k), paid time off, and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED