Certified Medical Assistant

UROLOGY CLINICS OF NORTH TEXAS PLLC•Plano, TX
•Onsite

About The Position

The Certified Medical Assistant works under the general supervision of a physician and/or advanced practice provider (APP), providing clinical and administrative support for patient care at a urology clinic. The role supports physicians and APPs with patient flow, exams, procedures, testing, documentation, prescriptions, scheduling, and clinic operations. The position also involves maintaining exam rooms, lab and restroom areas, medical supplies, instruments, and required clinical records and logs. The Medical Assistant performs specimen collection, injections, blood draws, catheterization, instrument sterilization, and other tasks assigned by providers or the Administrator. Work is performed according to established procedures and requires independent judgment and discretion.

Requirements

  • Active Certified Clinical Medical Assistant certification.
  • Maintain Medical Assistant certification and required continuing education units.
  • Maintain a basic understanding of urology-related terminology, medications, procedures, and instruments.
  • Ability to analyze and prioritize information to maintain an organized and efficient clinical structure.
  • Good communication skills when interacting with parents, patients, coworkers, and providers.
  • Ability to build and maintain positive working relationships with coworkers, physicians, employees, and other healthcare providers.
  • Ability to work according to established procedures and use independent judgment and discretion.
  • Excellent interpersonal, verbal, and written communication skills.
  • Professional appearance and demeanor; scrubs are required at all times.
  • Ability to multitask and pay close attention to detail.
  • Knowledge of medical office methods and procedures.
  • Ability to perform specimen collection, take vital signs, perform urinalysis and catheterization, and sterilize instruments.
  • Basic computer skills and understanding of the practice’s EMR/PM and Document Management Systems.

Responsibilities

  • Be at the designated workstation and ready to work during assigned work hours.
  • Open the clinic, prepare workstations and patient areas, perform chart preparation, test urine controls, and turn on equipment as needed.
  • Schedule surgeries and outpatient or inpatient services as assigned.
  • Maintain efficient patient flow for the provider.
  • Answer calls requiring Medical Assistant assistance, discuss acute symptoms with the physician when necessary, return patient calls, and complete patient calls by the end of each day.
  • Process prescriptions promptly and document all prescriptions in the patients’ EHR.
  • Document calls and outside communications in the patient record in the EHR.
  • Perform tests and tasks assigned by the provider.
  • Prepare and assist providers with examinations and procedures.
  • Clean, prepare, and stock exam rooms, the lab area, and restrooms.
  • Prepare specimens for the lab and follow the lab insurance matrix for specimens sent out.
  • Administer injections and draw blood using aseptic technique.
  • Clean, disinfect, and sterilize instruments daily.
  • Perform catheterization using sterile technique.
  • Document Medical Assistant workflow in the appropriate EHR templates.
  • Complete reports for missing results as directed by the Administrator.
  • Complete OSHA-required logs within the required time frames, including exam room cleaning, freezer temperature, eyewash station, and refrigerator temperature logs.
  • Manage and maintain applicable CLIA requirements and OSHA standards.
  • Maintain medical supply stock, place orders with Henry Schein, or notify the Administrator of supply needs.
  • Complete and process medication prior authorizations, Title 19s, and Letters of Medical Necessity as needed.
  • Perform chart takedown daily or weekly as needed.
  • Place PHI and reports that have not been scanned into the appropriate scan bins.
  • Verify weekly that provider chart notes are present and complete, then shred dictation notes.
  • Ensure exam room and provider files are stocked weekly or daily as needed.
  • Perform weekly spore testing for the autoclave.
  • Maintain the cystoscope pressure-testing, cleaning, and sterilization station daily and complete the required documentation.
  • Clean and maintain the supply and sample cabinet.
  • Notify the call center of physician schedule changes.
  • Perform other tasks, duties, or special projects assigned by the Administrator.
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