Certified Medical Assistant/Surgery Scheduler - Central Kentucky Surgeons Clinic - Full Time - 1st Shift

Ephraim McDowell Health•Danville, KY

8d•Onsite

About The Position

Under the supervision of the Center Manager, this role involves independently performing office responsibilities related to patient reception, registration, and checkout. Additionally, under the supervision of a physician/nurse practitioner or physician assistant, the individual will provide quality nursing care. The position requires a commitment to professional accountability and growth, contributing to the organization's mission, philosophy, and effective operations through dependable job performance and adherence to F.I.R.S.T. values (Friendliness, Innovation, Respect, Service, and Trust).

Requirements

Work independently to perform office responsibilities related to reception, registration and checkout of patients.
Provide quality nursing care for assigned patients under supervision.
Demonstrate commitment to professional accountability and growth.
Contribute to the achievement of the mission and philosophy of the Organization.
Demonstrate dependability in job performance.
Exhibit F.I.R.S.T. values (Friendliness, Innovation, Respect, Service, and Trust).
Accurately collect demographic and insurance information.
Enter patient information in the practice management system.
Schedule appointments in accordance with established protocol.
Answer incoming telephone calls according to procedure.
Direct calls as appropriate and/or correctly document required information and present to responsible person.
Prepare medical charts and required paperwork as directed.
Collect and post patient payments.
Balance cash drawer and prepare daily deposits.
Select accurate diagnosis codes for billing.
Post charges in the practice management system.
Maintain work area and reception area in a neat, orderly manner.
Order necessary supplies for front office and patient care.
Complete assignments as directed by providers/nurse.
Assist in collecting data regarding patient care medical record information.
Participate in patient/family education.
Prepare exam rooms with necessary supplies for delivery of patient care.
Assist with the scheduling of tests, treatments and/or referrals of patients.
Assist providers with patient examinations, procedures, treatments and administration of medication as directed by providers.
Keep daily monthly records according to EMH, State, and JCAHO regulations.
Participate in staff meetings, committees and teams that facilitate communications education and performance improvement.
Administer medications (oral and parenteral) as directed by providers.
Provide a comfortable and safe environment for patients.
Discuss reports with provider each day and call patients to give results and instructions.
Incorporate the core concepts of patient family centered care into practice by considering the age of the patient served, applies knowledge of growth and development and age-specific techniques through the life span in planning and implementing care.
Prepare and maintain Nursing/Front Office schedule to ensure appropriate coverage.
Available for call-in each day.
Demonstrate commitment to professional accountability and growth to maintain and expand knowledge and skills.
Contribute to the achievement of the mission, vision, and values of the Organization.
Contribute to the effective operations of the Organization by demonstrating dependability in job performance.
Demonstrate commitment to incorporating the core concepts of patient family centered care into practice (dignity, respect, information sharing, and participation).
Demonstrate commitment to the development and implementation of shared governance across the Organization.

Nice To Haves

One (1) year CMA experience in a clinical setting.

Responsibilities

Greet patients and visitors professionally.
Collect and enter accurate demographic and insurance information into the practice management system.
Schedule appointments according to established protocols.
Answer and direct telephone calls, or document required information.
Prepare medical charts and necessary paperwork.
Collect and post patient payments, balance cash drawer, and prepare daily deposits.
Select accurate diagnosis codes for billing and post charges.
Maintain a neat and orderly work and reception area.
Order necessary supplies for the front office and patient care.
Complete assignments as directed by providers/nurses.
Assist in collecting patient care medical record information.
Participate in patient/family education.
Prepare exam rooms with necessary supplies.
Assist with scheduling tests, treatments, and/or referrals.
Assist providers with patient examinations, procedures, treatments, and medication administration.
Maintain daily/monthly records according to EMH, State, and JCAHO regulations.
Participate in staff meetings, committees, and teams for communication, education, and performance improvement.
Attend continuing education programs.
Administer medications (oral and parenteral) as directed.
Provide a comfortable and safe environment for patients.
Discuss reports with providers and call patients with results and instructions.
Incorporate patient-family centered care concepts, considering age and life span development.
Prepare and maintain Nursing/Front Office schedules for coverage and be available for call-in.
Demonstrate commitment to professional accountability and growth.
Contribute to the organization's mission, vision, and values.
Demonstrate dependability in job performance.
Incorporate core concepts of patient-family centered care (dignity, respect, information sharing, participation).
Commit to the development and implementation of shared governance.
Perform other related duties as assigned.