Certified Medical Assistant/ Licensed Practical Nurse- Southwest Health Behavioral Services

Southwest Health•Platteville, WI

3d•Onsite

About The Position

Southwest Health is seeking a full-time Certified Medical Assistant (CMA) or Licensed Practical Nurse (LPN) to join our Behavioral Health Clinic. This role involves assisting with various patient duties, including assessing patient needs, providing patient care, rooming patients, taking vitals and histories, managing medication refills, completing prior authorizations, and assisting with the day-to-day operations of the clinic. The position is for four weekdays, 7:30 am to 5:00 pm, totaling 36 hours per week.

Requirements

One to two years’ experience in a clinic or hospital setting is preferred.
Basic Life Support (BLS) certification required or able to complete immediately after hire.
CMA- Certification through AAMA, CCMA, AMT (registered), ARMA, or NCMA is required within three months of hire.
LPN- Must be a graduate of an accredited nursing school with completed licensure requirements of the State of WI for an LPN.
Two years' of mental health experience preferred.
Basic Life Support (BLS) certification required or the ability to complete immediately after hire.
Crisis intervention training is required.
Knowledge of basic office procedures, equipment, and computer systems preferred.
Familiarization with medical terminology.

Nice To Haves

One to two years’ experience in a clinic or hospital setting.
Two years' of mental health experience.
Knowledge of basic office procedures, equipment, and computer systems.
Familiarization with medical terminology.

Responsibilities

Manages patient flow and performs patient rooming standards.
Screens telephone calls related to patient care, evaluates according to protocol, and discusses with provider when indicated.
Obtains appropriate information with attention to detail and accuracy.
Uses set protocols/standing orders as resources to implement appropriate care.
Consults with medical provider regarding situations outside of established protocols.
Reinforces the teaching protocols established by mental health provider and provides basic health care instruction.
Manages medication refill requests.
Assists with completion of medication consents and medication contracts.
Assists with filling out all insurance forms (disability, workman’s compensation, off work, return to work, and social security disability forms).
Assists with obtaining authorization for office visits, tests, and medications.
Participates in site process improvement teams.
Cross trains and staffs other departments as needed.
Provides direct patient care including transferring patients between chairs, commode, and transfer devices.
Positions patient/equipment and monitors vitals.
Uses time wisely, is able to prioritize workload.
Performs all required paperwork and communicates with patient care staff, patients, and families via computers and communication devices.
Assists in emergency situations.
Responds and assists in behavioral emergencies.
Adheres to Southwest Health’s value-based behavior standards.
Understands and adheres to Southwest Health compliance and HIPAA standards as they appear in the Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.
Performs other duties and responsibilities as requested or required.